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  • Report: #1092598

Complaint Review: xpresswebdesign.com/

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  • Submitted: Thu, October 17, 2013
  • Updated: Thu, October 17, 2013

  • Reported By: Ihatescammers — El Segundo California
xpresswebdesign.com/
11060 Cameron Court , Select State/Province USA

xpresswebdesign.com/ Jennifer TaylorWeb DeveloperXpress Web Design, LLC.(888) 998-6217 Website Landing Page Fraud - Paypal Scam for Digital Goods / Service http://www.xpresswebdesign.com/ FL / Utah

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Hello,

I"ve discovered a paypal payment scam for anyone looking for a basic landing page design, and anyone that might be paying 

1.) Company will tell you yes to all of your requests and give you a fair market price for deliverables.  In this case it was for a remaking of an exisiting webiste landing page.  You will paypal 1/2 of the balance, and the other 1/2 upon completion.

2.) "Jenny" or another alias will tell you they are working on it, and send you an email as if all was normal.  

Good Evening,

 I will send you the first draft later this evening. Thank you for your patience. If you have any quesitons or concerns, feel free to contact me.

 Sincerely,

 Jennifer Taylor

Web Developer

Xpress Web Design, LLC. [continued below]....

.....

(888) 998-6217

After Asking for a refund, they put you into a "30 day" timeframe. 

Good Morning,

I apologize for the inconvenience. You would have to wait 30 days to receive the refund from your initial request. If you’d like, I can send you what I’ve worked on and we can complete it or we can just wait for the refund to go through. If you have any questions or concerns, feel free to contact me.

Sincerely,

Jennifer Taylor

Web Developer

Xpress Web Design, LLC.

(888) 998-6217

http://www.xpresswebdesign.com/

3.) You will never receive anything, if you contact paypal they will deny you claim because its for a service.  The scam operates on the loop hole in paypals terms.  The seller knows exactly the loop hole they are exploiting.  (notice there no comments at all from the seller), nor any proof of any deliverable. 

Status

After careful consideration, we're unable to decide this claim in your favor at this time.

The item violates the PayPal Acceptable Use Policy. It's ineligible for PayPal Buyer Protection.

Supporting documents

Files (0)

You haven't submitted any files.

Faxes (0)

You haven't submitted any faxes.

View dispute comments

  • 10/7/2013 19:52 PDT - Buyer: Hi Paypal,I purchased a landing page from this person and they delivered nothing. They have ignored my phone calls, they have ignored my email communications and have wasted my time and collected my money.I find it very interesting that paypal "couldn't decide in my favor". There is no comment from the web designer on this case.This is bullshit.
  • 9/25/2013 14:07 PDT - PayPal: PayPal escalated this dispute to claim.
  • 9/23/2013 14:09 PDT - Buyer: Haven't received a communication or design comps for the agreed upon landing page

View case history

  • Oct 10, 2013 - PayPal: Email sent to buyer
  • Oct 10, 2013 - PayPal: Email sent to buyer
  • Oct 10, 2013 - PayPal: Email sent to seller
  • Oct 10, 2013 - PayPal: Phone call with buyer
  • Oct 7, 2013 - PayPal: Email sent to seller
  • Oct 7, 2013 - PayPal: Email sent to buyer
  • Oct 7, 2013 - Buyer: Item Not Received case switched to Significantly Not As Described case
  • Sep 25, 2013 - PayPal: Email sent to seller
  • Sep 25, 2013 - PayPal: Email sent to buyer
  • Sep 25, 2013 - PayPal: Email sent to seller
  • Sep 25, 2013 - PayPal: Email sent to buyer
  • Sep 25, 2013 - Buyer: Complaint Case filed
  • Sep 25, 2013 - Buyer: Dispute filed
  • Sep 23, 2013 - PayPal: Email sent to seller
  • Sep 23, 2013 - PayPal: Email sent to buyer
  • Sep 23, 2013 - Buyer: Dispute filed

Back to Resolution Center


This report was posted on Ripoff Report on 10/17/2013 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/xpresswebdesigncom/Select-StateProvince-33324/xpresswebdesigncom-Jennifer-TaylorWeb-DeveloperXpress-Web-Design-LLC888-998-6217-We-1092598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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