I am a member/friend of Xsport Fitness. I've been shopping and spending most of the last 3 months at Woodfield Mall located in Schaumburg, Il. Xsport has leased a kiosk trying to solicit memberships to consumers of Woodfield. I am friends with all Xsport Sales Staff at that location. This report is about a personal dispute of sales ethics between myself and Sales Staff Stephanie.
I witnessed Stephanie approach 2 gentleman with her Xsport Membership pitch. Both men strongly declined her offer and stated, "We were members of L.A. Fitness but are no longer and don't care to work out. We are internet business men from Indiana." I was at the kiosk just like am every other day because of my lifestyle (ex-entrepeneur getting back into the game looking for vast investment projects). Once I heard the gentleman response of "NO" to Stephanie; IMO, their intentions were not Xsport Fitness but that of Salesperson Stephanie. Stephanie, IMO, played along in order to obtain contact info (weather or not the gentlemans intent for membership?) just to have something to report to Adrienne, Hennessy, or Alfredo at the end of the day. I called her on her actions and she completely denied and turned it around on Me! Stephanie said I was out of line for being a "BIG BROTHER". She said she was trying to build a relationship. They said "NO". It's the other way around; build relationship first (trust), then share what your business has to offer. Then obtain contact info.
It doesn't end there, Salesperson Stephanie of Xsport made false claims/allegations of Me To Xsport Management Adrienne & Hennessy and contacted Schaumburg PD. Schaumburg PD contacted Me,( one guy spending all his money at Woodfield) that I was harassing Xsport Kiosk to cover her sales blunder. Schaumburg Pd was contacted over a Personal Dispute on Sales Ethics and Morals? Give me a break! Xsport Fitness, shame on you. You're trying to cover up Stephanie's bad conduct of panhandling/solicitations. People at this time of season go to the mall to buy gifts for Christmas. If they really wanted gym membership they would go to a building where there is excercise equipment. Schaumburg PD did not have to be contacted over a personal dispute.