- Report: #311388
Report - Rebuttal - Arbitrate
Complaint Review: Xubex Pharmaceutical
Xubex PharmaceuticalP.O. Box 1244 Winter Park, Florida U.S.A.
Xubex Pharmaceutical Misleading fees listing-prescritions Winter Park Florida
*Consumer Comment: They haven't changed yet.
*Author of original report: rebuttle to rebuttle-Xubex Pharmaceuticals
*Author of original report: Rebuttle to owner of Xubex
*REBUTTAL Owner of company: Misleading fees listing
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On the application that I filled out and their website the copay for 90 day supply which would be 1350 vials of this solution. I took the application to my doctor and he faxed it with the prexription to this comapny. Now they say that it is for 60 vials and not the 90 day supply ordered. I called them when I became aware and their resoning being it is 69 vials and that is 90 day supply. They cannot know why it would not be and they cannot tell how much a person uses. I told them that they need to correct their website figures where it says for a 60vils not 90day supply. They did reverse the charge on my debit card and sent me three boxes or 540 vials of the medication for free.
It still does not make it right as it still says $30.00 for 90 day supply and I have been on this medication since 2000 and even in the beginning I needed more than 60 vials in 90 days as they seem to think it should be. They are not of this world in their thinking.
This report was posted on Ripoff Report on 02/23/2008 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Xubex-Pharmaceutical/Winter-Park-Florida-32790-1244/Xubex-Pharmaceutical-Misleading-fees-listing-prescritions-Winter-Park-Florida-311388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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