- Report: #331446
Report - Rebuttal - Arbitrate
Complaint Review: Xylexin, Mirage Products, ShieldMaster
Xylexin, Mirage Products, ShieldMaster346 South Mountain Way Drive Orem, Utah U.S.A.
Xylexin, Mirage Products, ShieldMaster Xylexin....$398.00 for a gallon of paint... is it a rip off? Orem Utah
*Consumer Comment: Xylexin is a superior coating!
*UPDATE Employee: Xylexin Products
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This is my story:
Xylexin manufactures claim that their coating is the hardest, toughest, and best coating on the planet, also backed with a 20 year warranty - "full replacement".
After my contractor sold me on this spectacular Idea, which I paid the big money for my multi million dollar home to be coated top to bottom. My pool deck, and garage floor immediately fell apart, stained, and scratch off with my finger nail. I called my contractor with this bad news. He said he would check with the manufacture.
1 year later, with no call backs and my house falling appart I finally made a contact at Xylexin. The owner tells me the reason his "liquid gold" failed due to an applicator error. I asked what the manufacture was going to do.... he said "Not one thing!" After $tens of thousands of dollars and a coating that de-vauled my home I started looking around town talking to contractors about Xylexin. Every contractor or tile store said they had never heard about it. Finally I found a store that actually knew something about this coating and the lady at the counter said that a $60.00 gallon of a high quality sealer from her tile store would have lasted longer! My stomach dropped!
I began to call different Xylexin listings online to see what other information I could gather. Most of the listings dont even exist. I called Shield Master a licensed distributor and no persons answered the phone. I called doorbell expresions and that guy said he to had lots of problems with his customers having Xylexin failures. I also called some printing companies that said they had been screwed by the owners too.
Realizing that I have been screwed I started calling contractors who could remove the "worlds best coating". Contractor after Contractor who came to bid the project said they have heard of other horror stories about Xylexin.
$398.00 per gallon worth it? I wish I had not become a victim!
sunset beach, California
This report was posted on Ripoff Report on 05/08/2008 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Xylexin-Mirage-Products-ShieldMaster/Orem-Utah-84057/Xylexin-Mirage-Products-ShieldMaster-Xylexin39800-for-a-gallon-of-paint-is-it-a-331446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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