- Report: #1123353
Report - Rebuttal - Arbitrate
Complaint Review: YAHOO SMALL BUSINESS WEB HOSTING
YAHOO SMALL BUSINESS WEB HOSTINGEl Paso, Texas USA
YAHOO SMALL BUSINESS WEB HOSTING YAHOO POOR CUSTOMER SERVICE El Paso Texas
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THIS COMPLAINT GOES OUT TO RIPOFF REPORT CONCERNING YAHOO SMALL BUSINESS WEB HOSTING. I DON'T KNOW WHAT IS GOING ON WITH YAHOO SMALL BUSINESS WEB HOSTING. HOWEVER, IT TAKES A VERY LONG TIME TO GET THROUGH LIVE OPERATOR AND THEN PASSED TO A LIVE CUSTOMER SERVICE REP. THE FIRST WEB SITE I PURCHASED FROM YAHOO WAS BACK IN 2006. IT WAS INEXPENSIVE AND GOOD VALUE AND GOOD SERVICE. NOW IT HAS GONE FROM GOOD VALUE SERVICE TO POOR CUSTOMER SERVICE TO ABSOLUTELY NO, IF NOT VERY LITTLE CUSTOMER SUPPORT. THE AVERAGE WAIT TIME, I KID YOU NOT WITH TECH SUPPORT OF YAHOO SMAILL BUSINESS WEB HOSTING IS BETWEEN 3-4 HOURS. THAT IS WAY TOO LONG TO WAIT. THIS IS WHY IF YOU ARE HIRING A WEB SITE PERSON TO BUILD YOUR WEB SITE, IT'S BECAUSE OF THE POOR CUSTOMER SUPPORT THAT YOU GET FROM YAHOO TECH SUPPORT. 3-4 HOURS WAIT AND THAT IS THE AVERAGE HOLD AND WAIT TIME. I AM DOING MY WEB SITE BY MYSELF BECAUSE I CAN'T AFFORD A WEB SITE BUILDER AND DESIGNER. IF YOU WANT TO BUILD A WEB SITE, HIRE A WEB DESIGNER IF YOU CAN OR WAIT UNTILL YOU SAVE ENOUGH MONEY. TIME IS VALUABLE. IF YOU FIND A COMETITIVELY PRICED OUT WEB DESIGNER AND BUILDER, EMAIL ME. (((REDACTED))) Good Luck and you know what they say- "Patience is a virtue."
This report was posted on Ripoff Report on 02/13/2014 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/YAHOO-SMALL-BUSINESS-WEB-HOSTING/El-Paso-Texas-79934/YAHOO-SMALL-BUSINESS-WEB-HOSTING-YAHOO-POOR-CUSTOMER-SERVICE-El-Paso-Texas-1123353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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