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Report: #1177245

Complaint Review: Yellow Pages Online Services - Irving Texas

  • Submitted:
  • Updated:
  • Reported By: Craig — Salt Lake City Utah
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  • Yellow Pages Online Services Irving, Texas USA

Yellow Pages Online Services Deceptive online advertising scam Irving Texas

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As with the prior complaint, I am a new business. I received a form that on the face of it was only asking to verify my company name and the categories under which I would lik to have a listings (free), which is how traditional directories have always operated. (Then they could upsell with more prominent paid ads.)Then I recieved a bill for 6 months for $329!.

I called the customer service number listed on the invoice, got somehone on the line who said that they would send me a copy of the document that I signed that would show very clearly the terms where I would incur these fees. (There is no way that it did.)

I told them that knowing that they could not produce this, that I was refusing to pay this invoice (and obviously cancel). It has been 2 business days since that call and I have received nothing from them. I have tried dozens of times today to connect with someone to find out the status of the reversal of charges, but now a call to their customer service line automatically goes to voicemail. The mail box is full. Any help to resolve this will be greatly appreciated.

This report was posted on Ripoff Report on 09/16/2014 04:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/yellow-pages-online-services/irving-texas-75063/yellow-pages-online-services-deceptive-online-advertising-scam-irving-texas-1177245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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