Complaint Review: yellowbook - Internet
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- Author Not Confirmed
- yellowbook Internet United States of America
- Phone:
- Web: www.yellowbook.com
- Category: Advertising Agencies
yellowbook Poor service, wrong information, refuse make correction, bad overall experience Internet, Internet
*UPDATE Employee: How Can We Help?
*Consumer Comment: Yellowbook scam
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Poor service, wrong information, refuse make correction, bad overall experience I signed up for the service in June 2011 for one year for my small business in Northern Virginia. When the service started, I realize the information was incorrect. After repeat request for correction, no one ever response to me. I filed a BBB report on them in November and got a call from Keisha Smith Executive Services Specialist Yellowbook KOP Customer Service Department
She offered taking two month off the contract that should have been ratified ( since they never deliver the service based on the term of the contract. Be very careful what you sign, with a large company like this, they took advantage of small business like ours and think you do not have the financial power and time to fight with them, but if we continue post our viewpoint, we can run them out of business. I will never use Yellowbook again, and I want to warn you, when you approached by Yellowbook---be very careful.
This report was posted on Ripoff Report on 02/14/2012 07:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/yellowbook/internet/yellowbook-poor-service-wrong-information-refuse-make-correction-bad-overall-experien-838842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
How Can We Help?
AUTHOR: Hibu - ()
SUBMITTED: Thursday, April 25, 2013
We're sorry that you've had a poor experience with our service - we'd really appreciate the opportunity to find out more about the issues that you have had. Would you mind emailing us at CS.Escalations@hibu.com including your full name, account number and contact telephone number so that one of our Customer Service Representatives can get in touch?
#1 Consumer Comment
Yellowbook scam
AUTHOR: Dinogo - ()
SUBMITTED: Friday, April 05, 2013
Hi!
please visit https://www.facebook.com/YellowbookScam .
we have to stop this company from cheating and stealing .....
like us on facebook and please tell your story there also so we can start a real change!
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