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Report: #1262219

Complaint Review: YES air conditiong & plumbing - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Terry — Henderson Nevada USA
  • Author Confirmed What's this?
  • Why?
  • YES air conditiong & plumbing 6275 S. Pioneer Way Las Vegas, Nevada USA

YES Air Conditiong & Plumbing JUST SAY NO TO YES Las Vegas Nevada

*Author of original report: Refund Issued

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I called Yes plumbing because I had heard good things about them.  Wrong!  The person on the phone was very nice and told me they had a senior discount and would have a person there between 2 and 4 PM.  The day now is Friday.  1:30 PM someone from Yes called and confirmed a plumber was on his way.  I was about to get the Charlie Hustle.  The plumber (?) showed up and within a couple of minutes told me he couldn’t fix it, but he was more than willing to replace my new water heater with one of his new water heaters.  He told me I could take my water heater back to Home Depot.  I knew Home Depot would not take it back and if I gave this plumber (?) the green light I would be out the cost of the Rheem water heater let alone whatever his price would be.  During this period my wife was on the phone with Frank from Home Depot.  When the plumber told me it couldn’t be fixed my wife put the plumber (?) on the phone with Frank.  His story changed immediately.  He told Frank the water heater was improperly installed.  I knew then he was trying to get Home Depot to void the warranty so he could sell me his water heater.

After he got off of the phone with Home Depot his story changed yet again.  Now, by some miracle, he could fix the water heater.  Brace yourself, he wanted $198 to diagnose the problem, which he just told Frank was no spark, + and unknown amount for parts and labor. 

I wouldn’t let that plumber (?) sell me a drop of water.  What a total a**.  Did I mention earlier I’ve installed three other water heaters?  If you are in Las Vegas and ever need a plumber say no to YES PLUMBING!

This report was posted on Ripoff Report on 10/19/2015 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/yes-air-conditiong-plumbing/las-vegas-nevada-89113/yes-air-conditiong-plumbing-just-say-no-to-yes-las-vegas-nevada-1262219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Refund Issued

AUTHOR: - ()

POSTED: Tuesday, October 20, 2015

Yes Plumbing charged us a $49 evaluation charge.  They did the honorable thing and issued a refund on Tuesday 10/20/15

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