• Report: #1075007

Complaint Review: Youngevity

  • Submitted: Mon, August 12, 2013
  • Updated: Mon, August 12, 2013

  • Reported By: Jim C — La Center Washington
2400 Boswell Road chula vista, California USA

Youngevity What a multilevel marketing scam!! With crummy products chula vista California

*Consumer Comment: MLMs Unjustly Get A Bad Rap

*Consumer Comment: Youngevity Products Are Amazing!

*UPDATE Employee ..inside information: Sorry, It's a Scam!

*Consumer Comment: Worthless Product?

*UPDATE Employee: Slander

*Author of original report: Youngevity

*UPDATE Employee: Youngevity is NOT a SCAM

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Where doI start? Well, lets start with the "Huckster"; Alex Jones that promotes this garbage on his website. He starts with promoting this scam of $10 one time fee gets you serious discounts on the products. Wrong!!! it gets you the "opportunity" to sell this garbage as a distributor. Yes, I read the tale from Youngevity who basically ignored the last complaint filed against them on this website. I too experienced the same ripoff that the prior complaintant experienced. Moving on, I paid an outrageous amount of money for this product that was touted as Great tasting and packed with Cancer prevention! Wrong, this is terrbile tasting and from all those that I have spoken to, I am not the only one who feels this way. Face it, this is another MLM scam similiar to the old "Bill Gould" AKA Gouldie MLM philosophy. The scam works like this; take to market a below average product, get others to market it for you, but make it so they have to pay a $10 fee to get a discount. They like to liken themselves as a type of Costco, is that ever far reaching? They are nothing like Costco, Youngevity distributors dont make money on the actual sale of the product, but rather the "Schmucks" they can drag into thier lair of deceipt. I spent $110 in shipping and taxes for two cannisters of "Beyond Tangy Tangerine" you know, the product that will make it so you never have to see a Dr again! It tatsted terrible and I requested my money back and was told you send it back and we will give you a refund on unused product. Now thew product has cost me $120 with the additional shipping to send it back.  After doing research on Alex jones, he is notorious for hitching his wagon to MLM's and then whining when he fels that he is being persecuted. Please dont buy this garbage!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And definitely, please stay clear of the selfrighteous Alex Jones.

This report was posted on Ripoff Report on 08/12/2013 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Youngevity/chula-vista-California-91914/Youngevity-What-a-multilevel-marketing-scam-With-crummy-products-chula-vista-California-1075007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

MLMs Unjustly Get A Bad Rap

AUTHOR: Brigette07 - (USA)

As a CPA I can tell you that MLM products do not have half the markup of retailers.  In fact, retailers have more MLM levels that MLM businesses.  Retailers have many direct, indirect, fixed and variable expenses; which include employees’ wages, benefits, government compliance expenses, sales persons, contractors and the list goes on and on.  And most retailers get their products from a middle salesperson that gets it from another middle salesperson, who gets it from the manufacture.  Most MLM companies ship their product to distributors directly.  And the products of retailers are not half as good a quality as many MLM products.  Since, the ones selling thorough MLM are caring manufacturers that are marketing a superior product.  Grant you not everyone can tolerate certain nutrients.  But basically, these products help the majority of customers. 

Therefore, Youngevity is a superior product manufactured in pristine soil and with pristine minerals found in deep underground areas.  These is why Youngevity is rated A+ at BBB.  In addition, my son has type two diabetes and in just 2 days he started already feeling better.  If Youngevity reverses my son's type 2 diabetes than it will be well worth it.  He is already taking less insulin and is having much more energy. 

I am willing to bet that the derogatory reports about MLMs and youngevity are either from a disgruntle employee, distributor, or a distributor of another product or a fraudulent person, who resents Youngivity.  Besides, anyone posting such untrue negative reports against a business can by liable to a law suit, due to defamation and incorrect information.  And anyone doing this to a company publicly instead of privately, is not a credible person.  Thus, anyone reporting a company publicly should be about a truly scummy company.  Opinions that are incorrect without merit or research should not be made public.  If such false opinions are giving than the name of the person should be given to back it up.  Thank you.


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#2 Consumer Comment

Youngevity Products Are Amazing!

AUTHOR: Richard - (United States of America)

I tried Youngevity to help me with Lupus.  Doctors said they could do nothing to help me, so I tried Beyond Tangy Tangerine liquid.  It was incredible!  Within a few days I began to feel much better and had more energy. 

My white blood cell count had been high for decades and after doing Tangy Tangerine for only a month, my WBC was normal, my doctor couldn't believe it. 

I believe the complaint is from a troll named Pete S. who is jealous of the success of Alex Jones.  I doubt he has ever tried any Youngevity products.

Youngevity products are expensive but well worth the price.  I tried saving money by buying another brand of a similar product and it didn't work for me. Youngevity is the only brand I will ever buy because its simply incredible.  I do believe if it were not for the Tangy Tangerine, I would not be alive today.

My doctor began doing Tangy Tangerine after seeing what it had done for me.  He said he cannot tell others about it as the medical board would revoke his medical license.  Big pharma totally controls doctors and does not approve of anything they do not produce.

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#3 UPDATE Employee ..inside information

Sorry, It's a Scam!

AUTHOR: YGY Customer Service Rep. - (USA)

I am a Customer Service representative at Youngevity.  I work for the Youngevity corporate office. I am not a distributor. I can not tell you what a disgusting company it is. They blatantly lie to their customers and distributors. In 2013 they tried using a cheaper manufacturer for Beyond Tangy Tangerine. The batch was obviously sub-par and complaints came pouring in but management didn't want to lose any money so Customer Service agents were instructed to tell customers "batch variations were due to bad weather and storms where the 115 fruits and vegetables are farmed". We were also instructed to discourage requests to return the product for refund. It is also common for them to knowingly sell expired product. Customer Service staff are told to convince the customer that the products is still good for another two years.

The company also practices unfairly as far as their distributors go. Rules are not applied to "Bit Fish" like Alex Jones. Example, distributors earn a 30% bonus on new customers and are not allowed to enroll a customer under them if they are already enrolled. This rule does not apply to Alex. In fact, Youngevity is aware that the Alex Jones (InfoWars) website is purposely set up to create a 'new account' even for his existing customers, thus, allowing Alex to earn a 30% commission on every order placed though his website. Youngevity allows this because Alex brings in so many customers through his radio show. Alex also gets a percentage of certain products sold, which is not offered to other distributors.

Brand Ambassadors also receive special treatment. They are not required to recruit customers to earn commissions. These Brand Ambassadors are place in higher positions within the MLM and customers are placed under them by Youngevity. Therefore, they are earning commissions without having to recruit a single customer or purchase product themselves, like a regular distributor would have to do. 

This family owned MLM is so money hungry. Not only has Youngevity recently raised their prices without making any changes to the products or compensation plan but Michelle Wallach recently cut senior customer service employees commissions (up to $1000 per check for some) not only without warning, but after PROMISING not to. This came as she and Steve Wallach bought themselves a new Corvette and beach house, as well as, giving her own sister a raise and promotion. The Wallach's are definitely only looking out for themselves.

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#4 Consumer Comment

Worthless Product?


Worthless Product? Please explain to me how a worthless product has brought my 76 year old Father's blood pressure down to almost normal? Tell me also how it is that when he stops taking this "worthless product" that his blood pressure goes back up? The worthless product here is not Youngevity, but the drugs that my father was taking. The real scam here is medical doctors and pharmaceutical drugs! Also, the writer of this complaint is a scam also, because you didn't like the taste of the product it is a scam? How ridicules can you be? Well, I don't like the taste of asparagus, so asparagus is a scam. Really? What a joke to say this about a product that is helping my Dad live longer, and has also taken the pain out of my back.

No company will be able to please 100% of the people. I am very happy to see only 2 complaints about Youngevity, and honestly, neither one of them is believable to me. I found this complaint to be of opinion and not of fact, and therefore to be worthless and unbeneficial.

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#5 UPDATE Employee


AUTHOR: Robin - ()

Just because you had a negative experience DOES NOT make a company a SCAM. Stuff happens. Computer glitches happen. No company that is a SCAM would be accedited with the BBB for 14+ years with an A+ rating. (this is not allowing me to paste the link to BBB, but someone as smart as yourself can look it up, as I did). An occasional poor customer service experience doesn't make a company a SCAM. It happens with all legitimate businesses.

Call a cable company and try to get a refund. As a consumer I have fought with plenty of companies that were legit and still offered nothing for my time or trouble or compensation for their mistake. The company has legitmate products that have been clinically and scientifically proven to do as they are advertised, it pays its distributors and they have a long history in the industry, with medical doctor's, clinical and scientific studys backing the products. 

It is completely cruel and unethical for you to call this company a scam just because your situation has not been resolved or has it, didn't you get your refund after returning the product? If not, lease call this number (619)934-3980. Perhaps you haven't gotten through to the correct intitiy that can assist you. I am trying to help you as a representative of this company.

I find it odd you didn't rebutal the awful taste of said product as I gave a reasonable explanation as to why it may have tasted bad to you? As well as I gave alternative means to make it more palatable. And as far as the $10 Life time membership, yes it does give you the opportunity to be a distributor but it also gives you a 30% discount. You also fail to debate the PROOF that it does in fact KILL CANCER CELLS, as I provided you with the information from the Clemson University Study. I would appreciate you taking down your claims of this being a fraudulant company as I believe I have more than proven it is not. All the information I have given is factual and can easily be investigated with the proof I have provided. 

I am truely saddend that you had a poor experience by going through Alex Jones to join this company. I work closely with my customers and speak to them prior to ordering product. First of all, I want to make sure they are ordering what is right for their health concerns, make sure they have no allergies especially to shellfish, as some of our products contain shellfish properties, I get information of their current medications, I ask their weight as that is how the dose is regulated, by body weight, I ask for a list of current medications,

I also inform them that at first while detoxing their system the taste might not be pleasent and ways to work around that. I also offer education on good food bad food and a ton of other information to aid in their health that have nothing to do with product orders, just further education for them to live a long healthy life. Had you been lucky enough to speak with a distributor rather than just order off of some website with no further knowledge you would have been a happier customer, I guarantee it. 

Contrare to your claim, we "don't make money on the sale of the product only on the "Schmuck" we drag into our lair"...I make a percentage on any product I sell. Doesn't matter if that person is just a personal customer or if they become a distributor. 

Wishing you a great day!!

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#6 Author of original report


AUTHOR: Jim C - ()

Lets start with this. Executive is a very loose wording for MLMs . If the stock market were so regulated, why have we had a crash in 2007 and now we are about to have another? Back to the matter at hand, Youngeveity is a scam! The "executive" stated I should have contacted the seller. I did and was told I would only be credited for another of Youngevitys products. That doesnt sit well with me, If I have been complaining for 2 months and given the run around, why would I want another of there products? Well 2 months later after confirming that the products were sent back and told that I would get a refund, I still have not received the refund. This "executive" can spout all the nebulus BS that he wishes, the company doesnt stand behind its product; look at all the complaints on the internet. It is what it is and that is a typical MLM nightmare!

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#7 UPDATE Employee

Youngevity is NOT a SCAM

AUTHOR: Robin - ()

First off, allow me to introduce myself. It appears we are geographically neighbors. I live in your boarding city of Woodland. I am an Executive Marketing Director for Youngevity and have been with the company since JavaFit Coffee merged with Youngevity in 2011. 

Just because you found the Beyond Tangy Tangerine inpalletable, doesn't mean it doesn't have extreme health benefits. Had you contacted your distributor or anyone within the company, we could have advised you on many recipes to make this a more pleasant experience. Or, we could have tried you on one of our other 500 products with the same health benefit. We truely do have something for everyone. I too, disliked this product at first. However, after adding it to orange juice and or frozen fruit or yougurt, it became a treat. Not to mention, the taste will change as our bodies become more clean and less toxic. Part of the "bad taste" is the build up of years and years of chemicals, additives, perservatives, pesticides, metals, etc. that the body is riding itself of with the use of the product. In addition, to judge a company and claim its a fraud, based on your personal experience of one product out of 500+, isn't right, is it? FYI, AL International, (Youngevity), is a PUBLICALLY TRADED COMPANY. If you know anything about the stock market, companies are under huge scruteny to accomplish this status.

Do you really believe these public figures would be involved in a less than reputable company? Here is a list of our Brand Ambassodors:

Marilu Henner- Recently introduced as the new Celebrity Ambassador for Youngevity, Marilu Henner is most notably known as an actress, producer, NY Time Best Selling author and health and wellness advocate. Marliu truly exemplifies what it means to live younger, longer and has always been passionate about helping others live a long, healthy life.

Theo Ratliff -Theo Ratliff has had a very successful NBA career as a leading shot blocker, playing for top NBA teams such as the Los Angeles Lakers and San Antonio Spurs. For many years, Theo has relied on the Youngevity products for his continued health, which is vital for professional athletes.

Drew Pearson-As a former Dallas Cowboy, Drew Pearson is widely recognized as one of the NFL's greatest wide receivers. After playing professional football for more than 15 years, Pearson continues to live an active lifestyle, which is why spreading Youngevity's healthy bone & joint message has become Drew's newest endeavor.

Mike Glenn-Known mostly for his NBA career, Mike Glen has also had great influence as a motivational speaker and founder of the All-Star Basketball Camp for the Hearing Impaired. He has won many awards for his philanthropic involvements such as the NBA Walter P. Kennedy Citizenship Award and NBA "Spirit of Love" Award.

Gene Nelson-Gene Nelson began bodybuilding more than 15 years ago as a hobby, and is today known as the "Greatest Natural Bodybuilder in the World." As a natural bodybuilder, he regularly takes the Youngevity products and trusts that they will provide him with the energy and nutrients he needs to replenish his body.

Steve Hess-Steve Hess is the founder and co-owner of Forza Fitness and Performance Club and has also been the strength and conditioning coach for the NBA's Denver Nuggets for the last 15yrs. His passion in life has always been to help others achieve their fitness goals, whether you're a professional athlete or just starting your fitness journey.

Please see the recent report from the Clemson University, that clearly.....

Shows Beyond Tangy Tangerine has Anti-Cancer and Anti-Inflamatory Properties


I would be willing to meet with you and share my own personal testimony of what this company and it's products have done for me and my health. I have pictures and one heck of a testimony. I was a huge skeptic and never really paid much attention to my nutrition. However, after a terrible car accident and deemed disabled at 38 years old, I had to do something different. Narcotics, surgeries and pharmaceuticals did nothing but make matters worse. Youngevity's high quality products have given me my life back. The products give my body what is required to repair and heal itself from years of damage. How can that be a fraud? I am living proof. So what if it taste bad, we can fix that...most things that are good for you don't taste good. Have you ever taken cough syrup for a cold? YUCK!!! But millions take it every time they get sick, in hopes of it making them feel better!!

If you are open to ridding the "bad taste" in your mouth about this company and open to meeting with me , please contact me.

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