• Report: #664865

Complaint Review: zetronix corp

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  • Submitted: Tue, November 23, 2010
  • Updated: Tue, March 22, 2011

  • Reported By: azzonon — knoxville Tennessee United States of America
zetronix corp
500 Lincoln St Boston, Massachusetts United States of America

zetronix corp Edward Shklovsky sent bad product and does not honor his return policy Boston, Massachusetts

*REBUTTAL Owner of company: Wrong Address

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i bought two items for my brother in thr military to send as a christmas gift after purchasing the items i found out that he also ordered these items. i contacted zetronix to cancel the order but they said the item had already been sent. they advertize a 30 day garanty. i contacted zetronix to find out what i need to do. they sent me a PDF with instructions and a RA#. i followed the instructions and sent the items back 0n 11/5/2010. usps delivered the item 11/8/2010 thru 11/20/2010 after no response USPS sent the item back to me. i am still getting the run around from zetronix and i am out $600.00


This report was posted on Ripoff Report on 11/23/2010 08:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/zetronix-corp/Boston-Massachusetts-02134/zetronix-corp-Edward-Shklovsky-sent-bad-product-and-does-not-honor-his-return-policy-Bosto-664865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Wrong Address

AUTHOR: Zetronix - (United States of America)

We emailed back the customer prompt every time, the customer
can't spell as proof in their complaint, sent the package back to a completely
wrong misspelled address that does not exist then blames us for not issuing a
refund.  If we can't receive the goods we can't issue a refund, we worked
with the customer on fixing the issue but after USPS telling him the address he
shipped his goods to does not exist claims he sent it to us and we are refusing
to accept it. Not sure what else we can do to help this customer but we
are willing to try everything.
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