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Report: #1286139

Complaint Review: Zhang Financial - Portage Michigan

  • Submitted:
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  • Reported By: Young Professional — Portage Michigan USA
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  • Zhang Financial 5931 Oakland Drive Portage, Michigan USA

Zhang Financial Took a hefty fee and lost us money Portage Michigan

*REBUTTAL Owner of company: A Response to Your Comments

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Zhang financial has an online reputation of gold, so we approached them two years ago to manager our money.  While their fees are extroidinarily higher than other firms, we were intrigued by the "fee only" approach, meaning they only charge a fee and don't charge per transation.

Ironically the fee only approach is to Zhang Financial's benefit. We would have paid less to a traditional "big box" financial institution as Zhang Financial only executed about two transactions for our money over the two years we worked with them and Charles Zhang.  We even went to meetings telling them that we had more money to invest to make our money "work better for us," to which they would not follow through on calling and effectively telling us what to invest and when. 

Fast forward two years later, Zhang Financial has lost us tens of thousands of dollars while our personal 401k's have performed better than Zhang Financial (how could that be given those are very cookie cutter approaches to investments).  All this with an extroidinary fee - significantly higher than that of the well known entities.  Our personal investment account managed by us fared better than Zhang Financial.  The S&P, the Nasdaq even performed better than Zhang Financial during the tenure with them.   

Zhang financial is operated by Charles Zhang who is beyond arrogant in his market approach and approaches investing in a very old school way.  This is illustrated effectively by the approximate two transactions that were made for us during our time with him.  Charles Zhang will sell you on the progress his fund has made over the years, and then will fail to execute if you are not one of his $5MM customers. 

Posting this with the hopes of educating other young professionals to take their money elsewhere. 

This report was posted on Ripoff Report on 02/08/2016 05:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zhang-financial/portage-michigan-49024/zhang-financial-took-a-hefty-fee-and-lost-us-money-portage-michigan-1286139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

A Response to Your Comments

AUTHOR: Zhang Financial - (USA)

POSTED: Wednesday, July 13, 2016
Dear Nik G.,

 

We recently became aware of your comments and are both sorry and surprised to hear about your experience with our firm.

 

Zhang Financial operates with all of our 2,000+ clients on a fee-only, fiduciary basis. Keeping the best interests of our clients is primary with any investment decision.

 

In addition, we are quite confident our fees are very competitive. Zhang Financial will match any Barron’s Top 100 Independent Financial Advisor’s rates.

 

While we firmly believe in our investment philosophy and fee-only structure, we also realize it is not for everyone. Our long-term reputation, national rankings, and 99%+ client retention ratio; however, speak for themselves.

 

Zhang Financial has been committed to providing clients with unbiased advice, excellent service, and high-quality investment products for more than 20 years.

 

Please contact us if you would like to further discuss your situation.

 

Thanks again for your feedback,

 

Zhang Financial

clientservice@zhangfinancial.com

 
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