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Report: #1310588

Complaint Review: ZIP LOCAL - UT 84606-7353 Utah

  • Submitted:
  • Updated:
  • Reported By: lori — new York, new york New York USA
  • Author Not Confirmed What's this?
  • Why?
  • ZIP LOCAL 235 E 1600 S Ste 110 Provo, UT 84606-7353 Call: 8 UT 84606-7353, Utah USA

ZIP LOCAL Ziplocal.comwww.ziplocalonline.com This Company is running SEO SCAMS. I contacted this company for Seo services, paid for 3 months got zero, canceled my account and that was the end of that! or so I thought! a bad experience results so I decided to hire another company to help me out after this Company took all my money in 3 months and produced nothing!!! I had found a new Company that started producing some results, all of a sudden this ZIP LOCAL start calling me telling me I owe money even after I dropped them, claiming they were doing work demanding thousands of dollars. They would not stop calling us, when we ignored the menacing phone calls they hired lawyers who were also making rediclous menacing phone calls!! They then hired different lawyers even after we told lawyers they are SCAM Artists trying to con ous out of $6000 for zero work zero results. Its like they just can't work with customers ligitimalely, they are like leeches trying to scam customers off court cases be warned!! Utah

*UPDATE Employee: Company's Response and Rebuttal

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Zip Local at (www.Ziplocal.com) among the worst services and experience on the Internet for SEO services. We contacted Zip Local for SEO services, after paying the Company for 3 months or so and getting zero results we had to drop them. This Company left us in a very bad situation after that. Because we used up all resources and got zero work or results. It was months later after we left them that we were able to pick up the pieces and hire a new Company to do our SEO. This new Company was much better, started getting some results. As soon as this was happening, all of a sudden ZIP LOCAL starts calling us out of the woodworks claiming the other Company's work despite, severing ties many months earlier!! But ZIP LOCAL would not stop making menacing phone calls claiming work that they did not do and left us broke. Soon after ignoring their menacing phone calls, we get phone calls from their lawyer claiming we owe $5-$6000 for which they did not work. We explained to the lawyer that they provided zero services, from the lawyers response it would see I was not the first person they did this to. When ZIP LOCAL realized their lawyer figured their SCAM they hire another Lawyer from another state to do the same and bother us with menacing phone calls claiming we owe $5000-$6000 dollars!!! We owe this Company nothing that did no work and left us broke!!! Now we are with another Company it seems they are following us around like a leech or a bunch of parasites! Trying to extort $5000-$6000 out of us after making us broke!! This Company is a hanger on leech that will try to extort money from their customers but they will not deliver the work they promised but will follow you around and try to hang your neck for the lack of work they do. Among the worst Companies we have dealt with for SEO Services on the net!! Be warned!!

This report was posted on Ripoff Report on 06/09/2016 04:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zip-local/ut-84606-7353-utah-84606-7353/zip-local-ziplocalcomwwwziplocalonlinecom-this-company-is-running-seo-scams-i-contact-1310588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Company's Response and Rebuttal

AUTHOR: Stacy - (USA)

POSTED: Tuesday, June 28, 2016

We have researched all of our account records based on the limited amount of information provided (Lori in New York), and have not been able to locate any matching account.  We are requesting that “Lori” provide us with more detailed information or contact us directly in order for us to properly defend this excessive claim. At this time, we will have to dispute this claim as being undeserved and unwarranted, with no provision for our company to locate the person or business making these accusations.

 

In general, Ziplocal provides many different products, and the results depend on the package ordered by customers. For the SEO service, there are two different products – a local search product and our premium SEO products.  The term length of the contract varies, but our company would maintain liability if a customer attempted to cancel outside the contract term or refused payment for services provided.

 

Our company has been in business for over 40 years (offering print and online advertising), and our digital products are top-of-the-line. We are disputing this report as invalid, and again request further information in order to properly research and respond.

 

Thank you,

 

Stacy C.

Customer Relations Manager

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