ED Magedson – Founder
Zoo Health Club377 south willow st manchester , New Hampshire USA
Zoo Health Club Unethical and gather personal info without policies manchester New Hampshire
I went to join the gym. The owner seemed nice and offered to waive intiation fees, He took a copy of my license and another photo. I thought i was being charged one months' dues but he provided no receipt for payment, contract or written policies on confidentiality of personal info or records retention and safeguarding policies. I worked out once after hours and there was no a/c on and the gym was not secure,as i was told it was after hours(passkey only).
I checked my c/c statement and i had been charged an extra $14. Having lost trust in the manager, i requested cancellation and my c/c credited back. I waited the 15 days to dispute the charge and requested another credit back and was told by the owner it could 7 WEEKS to credit back my account. Since they offer a free 7 day pass anyway, i felt that after one workout i should not be charged a months' dues.
All the owner had to do was act with integrity and he could have had a customer for years.
This report was posted on Ripoff Report on 07/11/2014 07:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Zoo-Health-Club-/manchester-New-Hampshire-03263/Zoo-Health-Club-Unethical-and-gather-personal-info-without-policies-manchester-New-Hamp-1161242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.