• Report: #737287

Complaint Review: Zoom Auto Auction

  • Submitted: Mon, June 06, 2011
  • Updated: Wed, August 10, 2011

  • Reported By: miamigal — Miami Florida United States of America
Zoom Auto Auction
11311 NW 7th Avenue Miami, Florida United States of America

Zoom Auto Auction Sold a Lemon Miami, Florida

*REBUTTAL Owner of company: Incompetent Driver

*REBUTTAL Owner of company: Incompetent Driver

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I bought a car at this dealer March 18, 2011...as we were driving it home the car started heating up...at one point someone told us that the car was on fire.  I called the dealership and told them what was happening.  He showed up with his mechanic and eventually took the car back with him to get fixed.  I ended up being without a car for about a month.  Eventually we got the car back and, once again, had more problems.  He also told me that he was fixing the car as a favor and to keep in good standing.  The car has been towed from my home on numerous occasions after he supposedly fixed it.  He also told me that he was delaying my payment for a month due to the fact that I didn't have a car to drive.  At one point he said he changed mechanics because the prior one wasn't doing the work correctly.  We finally got the car about 3 weeks ago and now again are having problems with it.  If he basically changed the engine, like he said, why do I still have a car that is not working?  I feel that I just gave this guy my money (and still paying for it) and have nothing to show for it.

This report was posted on Ripoff Report on 06/06/2011 07:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Zoom-Auto-Auction/Miami-Florida-33168/Zoom-Auto-Auction-Sold-a-Lemon-Miami-Florida-737287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Incompetent Driver

AUTHOR: ZOOM AUTO AUCTION - (United States of America)

You bought the car in perfect shape and condition. What did you add to the engine at Advance Auto Parts in Hialeah? You forgot to mention it, you should have.

Regarding the damages, they were fixed even though they were brought upon by you having added something to the engine and spilling it on the exhaust manifold, that caused the fire.

The vehicle was and is sold AS IS, so consider yourself lucky in me having fixed it.

Your other incompetence was that we delivered a new battery to your house and you waited a couple of weeks before you asked us to install it.

All your complaints are due to imcompetence from your side. You know you are wrong.

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#2 REBUTTAL Owner of company

Incompetent Driver

AUTHOR: ZOOM AUTO AUCTION - (United States of America)

You bought the car in perfect shape and condition. What did you add to the engine at Advance Auto Parts in Hialeah? You forgot to mention it, you should have.

Regarding the damages, they were fixed even though they were brought upon by you having added something to the engine and spilling it on the exhaust manifold, that caused the fire.

The vehicle was and is sold AS IS, so consider yourself lucky in me having fixed it.

Your other incompetence was that we delivered a new battery to your house and you waited a couple of weeks before you asked us to install it.

All your complaints are due to imcompetence from your side. You know you are wrong.

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