ED Magedson – Founder
ZooskSan Francisco, California United States of America
Zoosk presented all of these women in my search results as people whom I could contact. If the person can't respond, then that constitutes false advertising.
I closed my account and asked that my money be refunded. Zoosk has responded only with the baloney boilerplate email below.
I strongly recommend avoiding Zoosk.com, as their business practices are very shady.
Zoosk's email reply:
Thank you for contacting Zoosk Customer Support.
Im sorry that your recent experience on Zoosk didnt entirely meet your
expectations. We realize that dating can be tricky. So at Zoosk our goal is to
make things as fun and easy as possible. We are always working to maintain a
community in which users feel comfortable to date their way, whether they want
to browse, flirt, or find a soul mate. If you think there is something we can
improve upon in order to provide you with a better experience in the future,
please feel free to let us know.
Please recall that we displayed a confirmation screen before completing the
transaction. This screen showed the total purchase amount, including all
applicable taxes and Activation Fees. In order to complete the purchase you
were required to view and accept this confirmation. We have established this
confirmation procedure because all Subscription purchases are non-refundable.
We appreciate your interest in Zoosk, and we apologize for any
Zoosk Customer Support
This report was posted on Ripoff Report on 12/19/2011 12:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Zoosk/San-Francisco-California-/Zoosk-zooskcom-False-advertising-Company-has-refused-to-refund-my-money-when-I-complaine-811161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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