When first reviewing lease w/mgmt company, I was told I'm responsible for replacing the dishwasher, clothes washer/dryer or anything that might break. Keep in mind, these appliances are at least 20 years old, which I called the management's attention to. She stated that "older appliances are better."
While moving in, in July,(in Florida) I didn't have AC and called mgmnt company. It took 5 days to replace compressor. AC company did not have an order in for the compressor until I followed up. I also didn't have hot water and was told to push the reset button on the tank. I asked where the tank was and was told it was up in the attic. I'm a 60 yr old woman without the ability to climb a ladder to go up into an attic and try to find a reset button. I was told by management, "All my renters do that." My cable guy was here at the time. He told me to move out immediately.
I was also told the $600 deposit would probably never get back to me that a very small percentage, if any, ever get the money back. Even if I left a pencil, she would deduct $150 from the deposit. If I left my old aunt's antique china or anything else, I would not get anything back that was left in the villa.
I also found after moving in that closet shelves would fall off the wall asa any weight was put on them; the slider door between a bedroom and bath doesn't work; closet doors are off the track, and the carpeting has to be 20 years old as well, yet I'm responsible for all of this.
Management told me I was required to replace toilet flappers and batteries in smoke detectors every month. The smoke detectors are at least 14' up in the cathedral ceiling. I asked how I was to do that. She sarcastically said I should purchase a ladder.
My rent is paid on the 1st of the month. The 1st of Oct when I paid I was asked if I wanted a receipt. Like a fool, I said no, the ck would be the receipt. Guess what, it's now Oct 8th, 2009, and the ck still hasn't been cashed. I'm guessing the old lady that took the ck plays the game of I didn't pay it, so I have to pay an additional fee for a late rent payment. This place sucks. I wouldn't advise anyone to rent from Allstar Asset Management Company in Clearwater.
So why did I decide to stay? Location, location, location: close to my kids, my job, and shopping. Otherwise, I would not have put up with this disrespect.
Jennifer, Clearwater, FL