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  • Report: #269072

Report: RENT A CENTER

Category: Rental Stores

RENT A CENTER COMPANY CONTINUES TO HARASS ME WHEN I HAVE FILLED BENEFITS PLUS FORMS DUE TO LAY OFF JERSEY CITY New Jersey

...Benefits Plus

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RENT A CENTER

Phone:  201-420-1115
Fax:  
345 CENTRAL AVENUE
JERSEY CITY, New Jersey 07305
U.S.A.

Submitted: Tuesday, August 21, 2007

Last posting: Thursday, August 23, 2007
Reported By

jersey city, New Jersey

Rent a center continues to harass me for a payment that should of been covered under my benefit plus claim (payment waiver due to layoff/unemploy.) I have contacted the corporate office several time s and the stated they have not recieved my paperwork this went on for three weeks, I too forwarded a letter to the store informing them what was done the harassment seized for about two weeks, then it started . I did my part I wish they would do there part . Can I file a harassment charge for against them?

I filed for benefits plus in July 07 which covers me up to $1,000 or 4 months which ever comes first ,my montly payment is around $253.00 so can you tell me why I am being harassed..?

Cee
jersey city, New Jersey



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Update

Submitted: Thursday, August 23, 2007

Posted: Thursday, August 23, 2007

D

_______
U.S.A.

Benefits Plus

Cee,

What is the store saying about the status of your benefits plus? Have you talked to the Store Manager and ask him/her what the problem is?

I've had customer's qualify for unemployment status before and depending on the account, I've had Benefits Plus cover for the customer. I do admit it takes some time to get a check out of Benefits Plus. But the Store Manager can check the status and if Benefits Plus is going to cover, then he needs to note the account so the Customer Rep's aren't calling you.

If you do qualify for the benefits, and the Store Manager is not willing to work with you, the next step would be to call the customer care line which is posted on the wall near the front counter.
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