Hot Zone,  Tried to get refund for leads not complete for 3 mos and counting Allen Texas

Leads obtained from Hot Zone leads were terrible.  On the recordings they strong armed and even yelled at the individuals on the phone basically forcing the answers of "yes" so they could just get off the phone. I learned from Sharon that she had high turnover and she said she had other complaints regarding her callers as well due to unprofessionalism.  Because of the poor quality of leads, I decided to stop them and get $150 refund of the $500 paid.  Also, this should have purchsed 28 leads to which at week 3 had only recieved around 20. Additionally, there were duplicates in that 20 received and one lady sounded incoherrant on the call - she didnt even understand what she was saying "yes" to.  

Since I wasnt getting leads and the quality was poor, I simply decided to cut my losses and ask for a refund on the remaing.  I would just be paying for more bad "leads".  On Oct 4th I had what I thought was a pleasant conversation and requeted a refund since I did not get a respoonse or call from my email.  I have called and sent several emails to hear that Sharon would have to pay me back after January due to the holidays and her budget.  It is January 9th and I have not had a call or response to either and am tired of chasing.    As usual, promisies up front so they could get my money yet no delivery or refund for that matter.  This has been truly disappointing and very unprofessional.  I do not recommend Hot Zone Leads to any agent.