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  • Report: #25130
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Report: Yahoo Personals

Category: Personal Services

Yahoo Personals is a ripoff. Sunnyvale, California

*Consumer Suggestion ..Let me shed some light

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Yahoo Personals

Phone:  408-349-3300
Fax:  408-349-3301
 
701 First Avenue
Sunnyvale, California, 94089
U.S.A.

Submitted: 7/22/2002 6:55:59 PM

Modified: 9/7/2005 1:25:46 PM
Reported By

Gregory

Gilbert, AZ

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Recurring charges from Yahoo Personals for what seems to be a month to month fee. There is no obvious way to cancel membership and associated billing .....

Yahoo personals phrases their contract to appear as though it is month to month. They even ask you if you want to be notified when your 30 day ad is about to expire to avoid a lapse in service. This is pointless since they just re-bill your credit card anyway!

There is no easy way to stop your service on-line. After seeing I was still being billed, I called Yahoo and was told calling them was the best way to terminate the service. How conveniant! It is a long distance toll call. Just be careful if you decide to use this service.

Greg
Gilbert, Arizona

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  • Let me shed some light Link [9/7/2005 10:04:07 AM]

ConsumerSuggestion

Submitted: 9/7/2005 10:04:07 AM

Modified: 9/7/2005 10:04:07 AM
ConsumerSuggestion

Link

Studio City, California
U.S.A.

Let me shed some light

I have used Yahoo personals a few times.

Its the easiest thing in the world to cancel service online and they also make it very clear on the order screen your choices of services whill all say billed auto monthly.

Log in to your account and click on billing info then follow the prompts to cancel you will get a receipt EASY!

I think you have what is called to non savy users as Computitusimpatience look before you complain and show some patience.

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