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Report: Emc Mortgage

Category: Mortgage Companies

EMC Mortgage ripoff Irving Texas

*REBUTTAL Individual responds ..they claim technology is at fault

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Emc Mortgage

Phone:  888-609-2379
Fax:  
 
2992
Irving Texas, Texas, 87331
U.S.A.

Submitted: 12/3/2002 8:22:39 PM

Modified: 10/23/2004 11:33:21 PM
Reported By

B

bowling green, Indiana

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b
brazil, Indiana

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Updates & Rebuttals:

Updates & Rebuttals
  • I was ripped off by EMC also! Regina [1/23/2004 9:44:33 AM]
  • We also need help Beth [6/18/2004 1:49:45 PM]
  • TO REGINA HOLLY [10/6/2004 2:46:04 PM]
  • Outright Cheek - they claim technology is at fault Pamela [10/23/2004 1:29:21 PM]

ConsumerComment

Submitted: 1/23/2004 9:44:33 AM

Modified: 1/23/2004 10:43:23 PM
ConsumerComment

Regina

San Antonio, Texas
U.S.A.

I was ripped off by EMC also!

EMC took my home from me! I fell behind on my payments after husband had a serious motorcycle accident. I was going to file for bankrupcty but decided on calling the mortage company and asking for help. EMC put me on a payment plan, but before beginning this plan, I needed a down payment of 2800.00, remember in financial strain but I came up with the money. The plan was for 1 year @ 1100.00 a month. My regular house payment was for 550.00. I made those 1100.00 for 4 months, then again I called and explained I can't do this any longer. EMC said either we'll forclose the home or we can put on another payment plan. I went with the plan, another down payment was needed, 2900.00. I sold a classic, running 1968 Ford Mustang to get this down payment. They lowered the monthly plan to 800.00 a month. After keeping this arrangement for 7 months, I couldn't do it any longer. This company took approximately 10,000 dollars from me in 1 year. This happened in 12 months. After all this, they still said I was behind 12,000.00 dollars. How this adds up, I don't know. They said I was behind 14 months. I adds up to 7700.00, the additional cost they said was for attorney fees and courts fee. This I not right! No one cares over there! They forclosed on my home in January 6, 2004. My husband told me numerous times that something is not right over there and that someone is pocketing the money. I can't argue with them, their attitude is that there right and I'm wrong! I'm kind of surprised to see these articles about my ex-mortage company.
I wish something could be done about this. I lived in my home for 8 years. I bought the home for 45,000.00, when they forclosed on the home, they said I owed 43,000.00. I also put 5000.00 down when I bought the home, leaving my balance 40,000.00. I honestly also feel that my husband and I were ripped off as well.

ConsumerSuggestion

Submitted: 6/18/2004 1:49:45 PM

Modified: 6/19/2004 3:58:30 PM
ConsumerSuggestion

Beth

Edgewater Park, New Jersey
U.S.A.

We also need help

Im going to a Lawyer Monday, I have to stop our sherrif sale thses people lied talling us all the time they were working with us and kept proceding with the sale. They also have numerous paymnets very large 20,000 paymnets NOT credited to our account, weve paid them about 40,000 the past 3 yrs had a 121000 mortgage and they say the payoff is 140600???

Hubby wants to claim bankrupsy Im going to try and stop it with their predatory lending pracitices, we are selling the home anyway so Im just going to stop the sale long enough to sell it, but on the open market, its now worth 280000
Double what we paid I want ALL of my equity.

Please contact me together we can recoup they have been suied in differnt states for predatory lending NC and VA and settled a few times.
Good luck to you all, I hope your OK
[DELETED]

ConsumerComment

Submitted: 10/6/2004 2:46:04 PM

Modified: 10/6/2004 8:29:20 PM
ConsumerComment

HOLLY

CARROLLTON, Texas
U.S.A.

TO REGINA

I HAVE JUST READ REGINA'S COMPLAINT, WHAT I DON'T UNDERSTAND IS IF YOU WERE IN SUCH A FINANCIAL BIND TO BEGIN WITH HOW DID YOU GET ALL THAT MONEY WHEN YOU WOULD HAVE BEEN BETTER OFF TO DEAL WITH THE $550.00 A MONTH HOUSE PAYMENT. SEEMS STUPID TO SPEND THAT MUCH MONEY WHEN YOU ARE IN SUCH A BIND. DOES NOT MAKE SENSE, I FEEL LIKE YOU JUST WANT TO BASH SOMEONE OR COMPANY BECAUSE OF THE POSITION YOU HAVE PUT YOURSELF IN, IF YOU ARE CALLING TO GET HELP BUT HAVE TO COME UP WITH THAT KIND OF MONEY FOR A PLAN, TO ME THAT IS NOT A PAYMENT PLAN AT ALL. I WOULD HAVE STUCK WITH WHAT I HAD IN THE BEGINNING. SUGGESTION:
USE YOUR HEAD AND DON'T LET PEOPLE TAKE ADVANTAGE OF YOU IN THE BEGINNING.

Individual

Submitted: 10/23/2004 1:29:21 PM

Modified: 10/23/2004 11:33:21 PM
Individual

Pamela

Los Angeles, California
U.S.A.

Outright Cheek - they claim technology is at fault

I got into a little bit of trouble when I didn't transfer money in time to cover the check. They presented the check four times to the bank after I had made a telephone payment at realising my error, it was two days late. I then paid anoth two payments during the month of September to bring me up to and early payoff for October. They never acknowleged one of the three payments instead focusing on the returned and late payment. They still have not confirmed it and now won't respond to any phone calls, just passing me around from operator to operator who constantly ask for the same info to be mailed marked for their attention, twice I have done this, faxing off bank staements to get this sorted out asap then ten days go by and they claim that 'You have never sent anything'. The address that is handed out is a PO box which couriers will not deliver to therefore making it impossible to have a recorded transaction and proof they have received the paperwork. I did find a postal address and as of yet have not heard anything in writing.

Meanwhile they have been asked not to contact me by telephone anymore as I want a written record of this disagreement until it has been sorted out which they have responded by filling my answer machine with daily messages that start 'EMC customer service representatives are busy please hold '

When brought to there attention that the payment that they claim was returned, was indeed funded by the bank, they claim the bank is wrong and refuse to investigate.

If they won't give me dates that match my bank debits, won't give me check numbers (instead asking for the info then ignoring it) Giving false information (ie one girl claimed that early payment of the loan would require 20% of the balance) claiming that the calls don't go to the same office therefore you can't ever deal with the same person on your next call, losing bank statements, losing personal information and basically doing whatever they like and telling me that they have 60 days to actually do anything about anything sent in writing and all the while that it is in dispute they are over-rule anything that the bank states.

When given dates, one representative shouted at methat the dates I was giving him don't even match what was on his account, therefore my dates were wrong.

When pointed out that the telephone reps give out different info than the automated service and that is different again to the mailings that get sent, they claim technology is at fault, as the automated service isn't as up to date as their monitors. Surely the automated service is connected via there computer system?

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