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Report: Checkered Flag Toyota

Category: Auto Dealers

Checkered Flag Toyota ripoff A common cause of sludge Virginia Beach Virginia

*Consumer Comment ..URGENT ALERT: This Ripoff Report needs to be posted at the 'TOYOTA PAGE'.......

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Checkered Flag Toyota

Phone:  804-490-1111
Fax:  804-490-9282
 
5225 Virginia Beach Blvd.
Virginia Beach, Virginia, 23462
U.S.A.

Submitted: 9/21/2003 10:40:18 AM

Modified: 2/20/2009 10:00:10 AM
Reported By

Bland

virginia beach, Virginia

Ripoff Report Verified Safe

Hi Concerned Customers,
I am a former employee of a Toyota Dealership. I worked in the used car dept and on the regular repair side. The place where I worked had a Toyota Rent a Car service. It was common practice to NOT SERVICE these cars with oil changes or any other kind of service becuase it cost the dealer money.

So a mechanic could be standing around doing nothing and not allowed to service these
cars. The cars would commonly get there first oil change after 20,000 miles. I would pull the drain plug and black sludge would oooze out slowly. I was told to keep my mouth shut of coarse or loose my job. These cars where often Toyota Certified and sold to customers without concern for quality or honesty.

The main concern of coarse was to pay the mechanics very little and make as much profit off car sales as possible. I spoke to the General Manager at the time and explained this was penny wise and pound foolish and in the long run would give the dealer and Toyota a
bad name. The General Manager gave me lip service but nothing ever changed while I was there. I hope this helps someone. I am a anonomous person here as that is safest. ex-mechanic

Mechanic
virginia beach, Virginia
U.S.A.

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Updates & Rebuttals:

Updates & Rebuttals
  • Simply not true Axsnyder [2/20/2009 7:08:28 AM]
  • URGENT ALERT: This Ripoff Report needs to be posted at the 'TOYOTA PAGE'....... Karl [2/20/2009 9:50:47 AM]

Employee

Submitted: 2/20/2009 7:08:28 AM

Modified: 2/20/2009 8:40:11 AM
Employee

Axsnyder

Virginia Beach, Virginia
U.S.A.

Simply not true

Toyota maintains strict guidelines for their participating TRAC (Toyota Rental Cars) dealers. One of those guidelines is strict adherence to Toyota's maintenance program. On top of that these vehicles are later offered as Toyota Certified Used Vehicles that the participating dealership has to offer for retail.

If this were true, the participating dealership would have lost its ability to participate in the TRAC program back in 2003 when this original report was filed. If is now 2009 and this particular TRAC dealer is one of the most Toyota-Rewarded dealerships in the nation. The same management that was in charge of TRAC in 2003 is still in charge today too. There have been no investigations by Toyota, the Better Business Bureau, or any other agency into this TRAC facility.

Please write the original (6 year old) 'Ripoff Report' off to a disgruntled ex-employee.

For any further clarification, you can contact the local TRAC Manager at 757 490-1111.

ConsumerComment

Submitted: 2/20/2009 9:50:47 AM

Modified: 2/20/2009 10:00:10 AM
ConsumerComment

Karl

Highlands Ranch, Colorado
U.S.A.

URGENT ALERT: This Ripoff Report needs to be posted at the 'TOYOTA PAGE'.......

of this site IMMEDIATELY so consumers can read all about it!

POST THIS REPORT AT THE TOYOTA PAGE IMMEDIATELY!

'Google' this- ENGINE SLUDGE, and go to the consumeraffairs website about Toyota Engine Problems and read all of them.

'Google' this- TOYOTA RECALLS 1.3 MILLION CARS WORLDWIDE, and read it!

'Google' this- YOUTUBE TOYOTA SEQUOIA DEFECT, and watch the video of a Toyota Sequoia that flipped over on I-95.

Thank you.

PUT THIS REPORT AT THE 'TOYOTA PAGE' IMMEDIATELY!!!!

POWER TO THE PEOPLE

P.S. Make sure to read all the Ripoff Reports at the 'BANK OF AMERICA' page of this site. There was BREAKING NEWS FROM THE ASSOCIATED PRESS regarding BofA's CEO who was SUBPOENAED today!!!!!!

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Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.


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