Report: Ray's Log Homes
Category: Builders & Contractors
Ray's Log Homes have major quality problems. Getting them to show up to work on your home is like pulling your own teeth. Rip-off! Glen Carbon Illinois
*REBUTTAL Owner of Company ..Response and references
Ray's Log Homes
Fax: 618-288-7567
Glen Carbon, Illinois, 62034
U.S.A.
Submitted: 3/1/2004 10:26:28 AM
Modified: 11/9/2008 7:06:25 PM
Jeff
Wentzville, MissouriIf you're looking for a quality Log Home Builder, then take a closer look before choosing Ray's Log Homes. Rough Carpentry? I'll say. Just getting them to show up to work on your home is like pulling your own teeth. They only worked 5 days in the month of December. They were supposed to finish the home by the end of September. They finally finished the interior on the first week of the February the following year. They still need to finish the exterior.
Quality is a factor here as well. Missing trim, unqualified sub-contractors, out of plumb walls and breaking things while they work is a never ending problem. They also never, I mean never clean up after themselves. They would rather step over their trash then clean it up. I spent over 100 hours picking up and removing their trash.
If you think I am kidding about all this, take this into consideration. I kept daily logs and have numerous witnessess as to the validity of my comments. I would think twice before using Ray's Log Homes.
Jeff
Wentzville, Missouri
U.S.A.
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Updates & Rebuttals:
- Still not getting it done, with out a doubt is one of the worst builders Jeff [4/10/2004 7:58:51 AM]
- Try a threat or two to get things completed Jeff [7/29/2004 8:49:49 AM]
- Response and references Ray's Log Homes,inc [11/9/2008 5:34:53 PM]
- Response and references Ray's Log Homes,inc [11/9/2008 5:37:07 PM]
Still not getting it done, with out a doubt is one of the worst builders
Ray's log homes, with out a doubt is one of the worst builders I have ever encountered. My advice to you,is to stay away from this builder and find another more compentent builder for your log home or your log home repair. This guy will drag your job out forever. What was supposed to take 120 days to complete, took over 8 months, just to complete the interior.
He only has one real carpenter. The others are inexperienced in all aspects of the trades. They are rough to but it mildly. They will trash your property and make numerous mistakes without an attempt to repair them. They are ungratefull for your help and think of you as some kind of idiot when you question their mistakes, even if you are well versed in the construction trades such as I am. He only has a 4 man crew.
Do not, I repeat, do not even conseder this contractor if you wish to keep your sanity in tact.
I had a contract upon Ray's Log Homes payoff that stated that he would complete his work on the exterior by April 1, 2004. It is one week later and he is yet to complete his work. He claims he brought the wrong color caulking. Trust me he knew what color to bring. He is again delaying the completion because he is either the most forgetfull man on this earth or he is just using delay tactics again because he is to spread out with work.
What he doesn't realize is, he is just reinforcing my case against him as a lousy business man that does sub-par work. Take it from me, find yourself another builder or impose cash penalties for not completing the work on time according to a schedule. If repairs are required, then charge him for every day it takes to make those repairs. Be sure to not back away from the thought of taking him to court. I haven't.
Try a threat or two to get things completed
It took the threat of getting someone else to get my house completed. But what he is not aware is that there are still some problems that I had requested over a year ago that Ray of Ray's log home has yet to repair. I guess he figures that since I am in construction that I will just do them myself. Wrong! I paid for a completed house and I expect a completed house. So my next step is a legal step. Sorry Ray. Maybe you better start doing a better job. I sure hope others read this before they hire this guy. Hey, contact me if you want the complete scoop.
Submitted: 11/9/2008 5:34:53 PM
Modified: 11/9/2008 7:06:25 PMRay's Log Homes,inc
GLEN CARBON, IllinoisU.S.A.
Response and references
We are sorry that this customer was unhappy with the progress and process of building a log home. Unfortunately, there are many issues to contend with when building any custom home. These includes weather delays, material delays (ordering and shipping), and occassionally untested sub-contractors.
We have built nearly 150 log homes and are continuing to add to our portfolio of finished projects. We have also refinished and repaired a countless number of log homes in five different states. We would be please to give you references from our past and present customers.
Thank you for your consideration.
Submitted: 11/9/2008 5:37:07 PM
Modified: 11/9/2008 7:05:19 PMRay's Log Homes,inc
GLEN CARBON, IllinoisU.S.A.
Response and references
We are sorry that this customer was unhappy with the progress and process of building a log home. Unfortunately, there are many issues to contend with when building any custom home. These includes weather delays, material delays (ordering and shipping), and occassionally untested sub-contractors.
We have built nearly 150 log homes and are continuing to add to our portfolio of finished projects. We have also refinished and repaired a countless number of log homes in five different states. We would be please to give you references from our past and present customers.
Thank you for your consideration.
Ray's Log Homes
618-288-7675
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