Report: 1800Vending
Category: Vending Machine Companies
1800Vending - Michael Burnett - Turnkey - Turnkey Vending ripoff Kaysville Utah
*Consumer Comment ..The are not the only ones out there!
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Fax: 801-593-6449
Kaysville, Utah, 84037
U.S.A.
Submitted: 12/18/2004 4:02:39 PM
Modified: 12/13/2006 10:51:06 AMTyler
New York, New YorkThe founders of this company are noted criminals. On their website, they state they are the most hated men in the industry and, according to the Attorney General's office and the FTC, its true. The following is the FTC Verdict when they were operating under a different name:
Turnkey Vending Defendants to Pay $22,000 Civil Penalty
As Part of FTC Settlement
Defendants Were Part of “Project Busted Opportunity" Sweep
Turnkey Vending, Inc., headquartered in Kaysville, Utah, MICHAEL BURNETT, and JEFFREY MARSH have agreed to settle Federal Trade Commission charges that they failed to provide the pre-sale disclosure documents required by the FTC's Franchise Rule to prospective purchasers of their various vending machine business opportunities. The settlement requires the defendants to pay a $22,000 civil penalty, requires them to comply with the Franchise Rule, and prohibits them from making misrepresentations when marketing business ventures.
In June 2002, the Department of Justice (DOJ) filed a complaint against the defendants on behalf of the FTC as part of “Project Busted Opportunity,"a law enforcement sweep targeting fraudulent business opportunities, alleging that the defendants violated the FTC's Franchise Rule. According to the FTC, Turnkey Vending sold various vending machine business opportunities including tabletop “coin shooter" machines. The package price included the machines, locating company phone numbers and contact names, “Lifetime Personal Coaching," and warranties on the machines.
The defendants allegedly placed ads in various business opportunity magazines stating a “Money Making Machine" with “Prime Locations" and “Professional Locators." The ads stated that the machines were easy to place and led to “instant money." The complaint alleged that the defendants failed to provide prospective franchisees with a complete and accurate basic disclosure document and made earnings claims without having a reasonable basis for the claims.
The settlement announced today prohibits the defendants from misrepresenting:
the income, profit, or sales volume that a purchaser is likely to achieve, or actually achieved by prior purchasers;
the length of time that it is likely to take a purchaser to recoup the entire purchase price;
the independence or authenticity of any third party references;
the amount of competition within, or a purchaser's territorial rights to, any geographic territory;
the availability or existence of profitable locations in a purchaser's geographic area; and
the terms and conditions of any refunds or guarantees of profitability that relate to any location service or company to which the defendants refer purchasers.
In addition, the settlement prohibits the defendants from violating the Franchise Rule and from selling their customer lists.
Finally, the settlement contains various recordkeeping provisions to assist the FTC in monitoring the defendants' compliance with the final order.
Consumers looking for more information about the Commission's efforts to combat telemarketing fraud can find information at: 1. http://www.ftc.gov/bcp/conline/edcams/telemarkfraudenforcement/index.html
The Commission vote referring the matter to the Department of Justice for filing was 5-0. The stipulated judgment and order for permanent injunction was filed by the Department of Justice at the request of the FTC in the U.S. District Court, District of Utah, Northern Division, and requires the court's approval.
NOTE: This stipulated judgment and order is for settlement purposes only and does not constitute an admission by the defendant of a law violation. Stipulated judgments and orders have the force of law when signed by the judge.
Copies of the stipulated judgment and order, as well as other documents relating to Operation Busted Opportunity are available from the FTC's Web site at http://www.ftc.gov and also from the FTC's Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, D.C. 20580. The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint, or to get free information on any of 150 consumer topics, call toll-free, 1-877-FTC-HELP (1-877-382-4357), or use the complaint form at http://www.ftc.gov. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
MEDIA CONTACT:
Brenda Mack,
Office of Public Affairs
202-326-2182
STAFF CONTACT:
Daniel Salsburg or James Kohm
Bureau of Consumer Protection
202-326-3402 or 202-326-2640
(FTC Matter No. X020081)
(Civil Action No. CV-1:02-cv-75-ST)
Tyler
New York, New York
U.S.A.
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Updates & Rebuttals:
- About whats being alleged Steve [1/5/2005 7:55:26 PM]
- This is not an 'alleged' charge Tyler [1/12/2005 11:58:48 AM]
- Vending Steve [1/22/2005 7:16:04 PM]
- Accuracy Tyler [1/26/2005 3:54:53 AM]
- 1800 Rip - Off money maker Daniel [9/26/2006 5:13:20 AM]
- no kidding!! Tyler [10/4/2006 2:17:17 PM]
- The are not the only ones out there! David [12/13/2006 9:43:16 AM]
About whats being alleged
Let me take the time and say I'm satisfied as a distributor. Maybe I didn't look enough. I want to hope that 1800vending has nothing to do with anything on turnkey b/c I paid under $10k. I also looked up about placement and ADS isn't that well to my memory. I don't know if you have something on these guys but when my machines came it they're very great quality machines. The machines vend gumballs, toys, and of course candy and with interchangable heads look better than the picture.
My father was in a side business and that fell big time. About the charities I'm happy with that too. Placing the machines are sometimes tough but it does take time. I've been doing business for only 3 months and so far response I'm getting people are satisfied.
I'm in the Phila. area and like I said it takes time. Also city of Phila. requires a business privelege license and then the charity. So I'm cool.
This is not an 'alleged' charge
I'm glad you're happy - just beware about having them cover your warranty (if they provided one). The owners of this company scammed hundreds of customers when they were Turnkey, then simply shut their offices, and started up under a different name. My sister was one of the victims of these guys and I attempted to help battle with her.
This is not alleged, you can visit the FTC website (ftc.gov and search for 'turnkey' - it will be the #1 hit) and find this information. I literally 'cut and pasted' it from their posted verdict.
If you read your disclosure carefully (assuming they provided a disclosure) they indicate their former name and the fact that 100% of their start-up money was provided by Turnkey. Do you not find it interesting that they go out of their way on their website to say otherwise?
They also talk about their zero complaint rate - well, if you changed your name and started a new company every year, you would probably have zero complaints, too. These guys are complete scum! I hope that they are around long enough to support you with parts or anything else you might need.
Vending
To Tyler of New York:
I want to know if your accurate or not. I'm very satisfied with the business of the vending company.
The coaching staff is very good.
My father fell for a business that went south. And just to let you know I know different people.
I'm not posting too much. Your either an accurate posting or your just putting your two cents in. There are people that love the machines and yes the machines are warranty. Why should I go to ebay? I will make it big time.
It was my decision to get into this business so lets see what happens.
Accuracy
Steve,
As I mentioned previously, feel free to go to ftc.gov and type in 'Turnkey' - the number one result will give you the background on the founders of 1800Vending. I'm not sure how much more accurate I can get.
As far as your other points, I'm glad things are working out for you and that you will make it 'big time'. I'm not sure where your eBay comment came from - I never brought that site up. Anyway, I know other people in the vending business who have done quite well. But, they joined up with companies who did not shut down and start up on a regular basis. Good luck.
1800 Rip - Off money maker
Yes I have a solution on how to resolve or avoid this Rip-off of 1800 vending, is not ever buying nothing from them. I spent 11 thousand buying 30 $300 machines that now nobody give's me more than $50 each even that they are looking much new.
What they say in the web site is that you are going to make money selling candy with their machines, and is neader 15% real or true. The locations that they give me were completly bad, repited and plases with other same tipe and they never return to replase nothing, neader 1, neader all the returned!. They just did'nt wanted to do nothing, of course, they have your money, is all they care!! rip off, rip off, RIP OFF!!
no kidding!!
Sorry to hear you too were taken by this group. I only wish more people researched this company's owners' history before they bought. They truly are a company that could care less about their consumer. If anyone is reading this for the first time I'm, again, cutting and pasting the report from the FTC settlement about these guys. It takes a lot of violations and complaints for the FTC to investigate and get involved with a company:
Turnkey Vending, Inc., headquartered in Kaysville, Utah, MICHAEL BURNETT, and JEFFREY MARSH have agreed to settle Federal Trade Commission charges that they failed to provide the pre-sale disclosure documents required by the FTC's Franchise Rule to prospective purchasers of their various vending machine business opportunities. The settlement requires the defendants to pay a $22,000 civil penalty, requires them to comply with the Franchise Rule, and prohibits them from making misrepresentations when marketing business ventures.
In June 2002, the Department of Justice (DOJ) filed a complaint against the defendants on behalf of the FTC as part of “Project Busted Opportunity,"a law enforcement sweep targeting fraudulent business opportunities, alleging that the defendants violated the FTC's Franchise Rule. According to the FTC, Turnkey Vending sold various vending machine business opportunities including tabletop “coin shooter" machines. The package price included the machines, locating company phone numbers and contact names, “Lifetime Personal Coaching," and warranties on the machines.
The defendants allegedly placed ads in various business opportunity magazines stating a “Money Making Machine" with “Prime Locations" and “Professional Locators." The ads stated that the machines were easy to place and led to “instant money." The complaint alleged that the defendants failed to provide prospective franchisees with a complete and accurate basic disclosure document and made earnings claims without having a reasonable basis for the claims.
The settlement announced today prohibits the defendants from misrepresenting:
the income, profit, or sales volume that a purchaser is likely to achieve, or actually achieved by prior purchasers;
the length of time that it is likely to take a purchaser to recoup the entire purchase price;
the independence or authenticity of any third party references;
the amount of competition within, or a purchaser's territorial rights to, any geographic territory;
the availability or existence of profitable locations in a purchaser's geographic area; and
the terms and conditions of any refunds or guarantees of profitability that relate to any location service or company to which the defendants refer purchasers.
In addition, the settlement prohibits the defendants from violating the Franchise Rule and from selling their customer lists.
Finally, the settlement contains various recordkeeping provisions to assist the FTC in monitoring the defendants' compliance with the final order.
Consumers looking for more information about the Commission's efforts to combat telemarketing fraud can find information at: 1. ftc.gov/bcp/conline/edcams/
telemarkfraudenforcement/index.html
The Commission vote referring the matter to the Department of Justice for filing was 5-0. The stipulated judgment and order for permanent injunction was filed by the Department of Justice at the request of the FTC in the U.S. District Court, District of Utah, Northern Division, and requires the court's approval.
NOTE: This stipulated judgment and order is for settlement purposes only and does not constitute an admission by the defendant of a law violation. Stipulated judgments and orders have the force of law when signed by the judge.
Copies of the stipulated judgment and order, as well as other documents relating to Operation Busted Opportunity are available from the FTC's Web site at ftc.gov and also from the FTC's Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, D.C. 20580. The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint, or to get free information on any of 150 consumer topics, call toll-free, 1-877-FTC-HELP (1-877-382-4357), or use the complaint form at ftc.gov. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
MEDIA CONTACT:
Brenda Mack,
Office of Public Affairs
202-326-2182
STAFF CONTACT:
Daniel Salsburg or James Kohm
Bureau of Consumer Protection
202-326-3402 or 202-326-2640
(FTC Matter No. X020081)
(Civil Action No. CV-1:02-cv-75-ST)
The are not the only ones out there!
Crackdown Includes More Than 100 Law Enforcement Actions
The Federal Trade Commission today announced Project FAL$E HOPE$, a federal and state law enforcement sweep targeting bogus business opportunities and work-at-home scams. The crackdown includes more than 100 law enforcement actions by the FTC, the Department of Justice, the United States Postal Inspection Service, and law enforcement agencies in 11 states. In four of the new FTC cases alone, consumers have lost more than $30 million.
“Bogus business opportunities trample on Americans' dreams of financial independence," said FTC Chairman Deborah Platt Majoras. “If a business opportunity promises no risk, little effort, and big profits, it almost certainly is a scam. These scams offer only a money pit, where no matter how much time and money is invested, consumers never achieve the riches and financial freedom promised."
Lifestyle Vending – These vending machines dispensed loose candy or sodas and snacks, and required a minimum investment of $5,495. Lifestyle Vending offered a lifetime warranty on the machines and claimed the recommended location service would relocate any machines for two years at the purchaser's request. The complaint charged they failed to provide a basic disclosure document and made earnings claims without providing the required earnings claim document.
Rebuttal Box
Respond to this report!
Are you an owner, employee or ex-employee with either negative or positive information about the company or can you provide "insider information" on this company? Victim of this person/company?
Are you also a victim of the same company or person? Want Justice? File a Ripoff Report and don´t let them get away with it!Repair Your Reputation
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
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