Report: Lexington Law Firm
Category: Credit & Debt Services
Lexington Law Firm False Inducement, Bogus Claims, Shoddy Work Salt Lake City Utah
*Consumer Comment ..My Lexington eperience is different
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Lexington Law Firm
Fax: 801-327-2014
Salt Lake City, Utah, 84101
U.S.A.
Submitted: 4/5/2005 7:16:12 AM
Modified: 1/8/2007 12:28:46 PM
James
Spring, TexasI hired 'Lexington Law Firm' to help me with some 6-7 year old items on my credit bureau. They are a law firm based in Utah. When you hire a law firm you expect to be represented by an Attorney. Such is not the case with these guys. Their whole selling point is that they are a 'law firm.' Forget it, you deal with so-called 'paralegals' and guess what, they employ the smae tactics you can do yourself. What is worse, they impersonate you in dealings with the credit bureau!
In addition, they write poorly written letters and sometimes don't even mail them to the right address. I got a letter they wrote returned to me because they were impersonating me and they sent it to a bad address for the credit bureau. The letters they do send do not fool the bureaus. I got a letter from TransUnion saying that 'credit clinics' are regulated and some are under investigation. I had not even contacted TransUnion, but the letter Lexington sent impersonating me was apparently one they use for everybody and TransUnion immediately saw it as a bogus letter.
You cannot sue these guys due to the arbitration clause in the contract and that is OK. I believe in arbitration anyway. But I am filing a complaint with the BBB, the Utah Bar, the Texas Bar, and the AGs of both Texas and Utah if I do not get a refund of all but the $79 'File Set Up' fee.
Mr. C
Houston, Texas
U.S.A.
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Updates & Rebuttals:
- PARTIALLY CORRECT, PARTIALLY NOT.. Sherri [4/5/2005 2:46:13 PM]
- Dispute Resolved James [4/18/2005 10:38:01 AM]
- My Lexington eperience is different Gary [1/8/2007 9:09:40 AM]
PARTIALLY CORRECT, PARTIALLY NOT..
Transunion has never been known as being cooperative for removing erroneous information, especially since a large number of their subscribers are the bottom-feeder 'collection agencies' that purchase outdated information from them. Very few legitimate creditors actually bother with Transunion, due to their largely outdated information. I know this from personal experience. They fought me tooth and nail when my own private attorney contacted them regarding an issue with Calvary Portfolio. I got the same letter; never mind my attorney does business litigation.
You can do credit disputes yourself. However, Lexington Law Firm does not 'impersonate' anyone..you gave them permission to dispute information on your behalf when you sign up for their services. There is nothing illegal about disputing legitimate erroneous information.
Dispute Resolved
Lexington and I have resolved our dispute. Although I have some concerns about their marketing, they have acted honorably in getting this matter settled with me.
Submitted: 1/8/2007 9:09:40 AM
Modified: 1/8/2007 12:28:46 PM
Gary
Clearlake Oaks, CaliforniaU.S.A.
My Lexington eperience is different
I first used Lexington over 2 years ago and just recently signed back on. Initially, I was doubtful they could succeed in getting anything removed but my credit was such at the time that I had nothing to lose in trying. To my surprise, they did get many items removed from all 3 bureaus, including some extremely tough entries that I was told would be impossible to remove. I just retained them again to help with a few more items and I'll be finished.
Plus, they were very communicative in keeping me updated and easy to reach by phone or email. They do have several attorneys on staff. You can communicate directly with them, in fact. It is true that the bulk of the work is handled by paralegals, but it is not fair to discount their credibility or knowledge because they are not attorneys. They are legal professionals who service a very particular segment of law and do so on a daily basis, so their process works well. In my opinion, they are very good at it. You should have given them a chance.
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