Report: Lexington Law Firm
Category: Credit & Debt Services
Lexington Law Firm False Inducement, Bogus Claims, Shoddy Work Salt Lake City Utah
*Consumer Comment ..Being Represented By a Law Firm verses an attorney.
Lexington Law Firm
Fax: 801-327-2014
Salt Lake City, Utah, 84101
U.S.A.
Submitted: 4/5/2005 7:16:12 AM
Modified: 5/23/2009 12:45:49 PM
James
Spring, TexasI hired 'Lexington Law Firm' to help me with some 6-7 year old items on my credit bureau. They are a law firm based in Utah. When you hire a law firm you expect to be represented by an Attorney. Such is not the case with these guys. Their whole selling point is that they are a 'law firm.' Forget it, you deal with so-called 'paralegals' and guess what, they employ the smae tactics you can do yourself. What is worse, they impersonate you in dealings with the credit bureau!
In addition, they write poorly written letters and sometimes don't even mail them to the right address. I got a letter they wrote returned to me because they were impersonating me and they sent it to a bad address for the credit bureau. The letters they do send do not fool the bureaus. I got a letter from TransUnion saying that 'credit clinics' are regulated and some are under investigation. I had not even contacted TransUnion, but the letter Lexington sent impersonating me was apparently one they use for everybody and TransUnion immediately saw it as a bogus letter.
You cannot sue these guys due to the arbitration clause in the contract and that is OK. I believe in arbitration anyway. But I am filing a complaint with the BBB, the Utah Bar, the Texas Bar, and the AGs of both Texas and Utah if I do not get a refund of all but the $79 'File Set Up' fee.
Mr. C
Houston, Texas
U.S.A.
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Updates & Rebuttals:
- PARTIALLY CORRECT, PARTIALLY NOT.. Sherri [4/5/2005 2:46:13 PM]
- Dispute Resolved James [4/18/2005 10:38:01 AM]
- My Lexington eperience is different Gary [1/8/2007 9:09:40 AM]
- Being Represented By a Law Firm verses an attorney. P [5/23/2009 10:34:32 AM]
PARTIALLY CORRECT, PARTIALLY NOT..
Transunion has never been known as being cooperative for removing erroneous information, especially since a large number of their subscribers are the bottom-feeder 'collection agencies' that purchase outdated information from them. Very few legitimate creditors actually bother with Transunion, due to their largely outdated information. I know this from personal experience. They fought me tooth and nail when my own private attorney contacted them regarding an issue with Calvary Portfolio. I got the same letter; never mind my attorney does business litigation.
You can do credit disputes yourself. However, Lexington Law Firm does not 'impersonate' anyone..you gave them permission to dispute information on your behalf when you sign up for their services. There is nothing illegal about disputing legitimate erroneous information.
Dispute Resolved
Lexington and I have resolved our dispute. Although I have some concerns about their marketing, they have acted honorably in getting this matter settled with me.
Submitted: 1/8/2007 9:09:40 AM
Modified: 1/8/2007 12:28:46 PM
Gary
Clearlake Oaks, CaliforniaU.S.A.
My Lexington eperience is different
I first used Lexington over 2 years ago and just recently signed back on. Initially, I was doubtful they could succeed in getting anything removed but my credit was such at the time that I had nothing to lose in trying. To my surprise, they did get many items removed from all 3 bureaus, including some extremely tough entries that I was told would be impossible to remove. I just retained them again to help with a few more items and I'll be finished.
Plus, they were very communicative in keeping me updated and easy to reach by phone or email. They do have several attorneys on staff. You can communicate directly with them, in fact. It is true that the bulk of the work is handled by paralegals, but it is not fair to discount their credibility or knowledge because they are not attorneys. They are legal professionals who service a very particular segment of law and do so on a daily basis, so their process works well. In my opinion, they are very good at it. You should have given them a chance.
Being Represented By a Law Firm verses an attorney.
I have read this report from someone in Utah re: being represented by a law firm, and he or she felt that that means having an attorney and I stress...AN attorney represent you.
Perhaps this person needed some clarification. Sometimes an attorney has a conflict with another case and can not go two matters at once because they are in different courts, or perhaps they are on vacation and something comes in that needs to be handled immediately because it is time sensitive.... so a paralegal or another attorney handle the matter.
Given what this firm charges in fees, it is very small compared to the hourly rate of an attorney depending where you are... some I have seen as high as $600. per hour.
Given all that, paralegals are very important people in a firm... they are the right hand to an attorney and no matter what type of law you are in ...... attorneys can not always be there for you, but there is a good chance a paralegal is, and they usually know the workings of the case better than anyone... the attorney is what is goes in front when court time comes, or a license is required.
I have an issue to deal with, and after some research I can see that Lexington Law is up on their gig on this type of stuff, and I have not a clue where to start. It would take me hours to figure it out, and then because I am not in the network I might make mistakes.. so I have farmed out what I need to them because I think that there is something to be said for people who do this all day long, everyday.
I farmed out what I needed to to them a month or two ago, and Yes, there are paralegals.. but you are going to use an attorney to do what a paralegal can easily do as well, and spend more money? My guess is that an attorney is assigned to each office, maybe more than that. Each firm hires paralegals, (Keep in mind that to be a paralegal like an attorney you NEED to be licensed!) Paralegals will cost you less, and in turn this company has figured out how to bulk it all together, maximize the efforts and then put it out to you for a small price.
I dont know what kind of people use this service... maybe there are some who want something for nothing.. but I have learned that the best thing to do in life is to do what you can and farm out the rest.. it might cost you something, but in the end you will come out ahead.
Most of the time I get a memo from a paralegal, but it appears that an attorney is reviewing the files periodically as they should and so far I dont see that they are doing anything wrong.
When you are respresented by a law firm, you are represented by the FIRM, not an ATTORNEY, and this is a difference that most dont understand. If you are represented by an attorney that person has to be there for you, and in turn you pay for those services. This way, you save money and PROBABLY get as good a result if not better than just having an attorney represent you....
Law firms today are aware they need to cut costs to their clients.. this work is all procedural.. you dont talk to anyone.. it is just forms............. so my question is now this.. if all the work is procedural, and an attorney can not work his magic on a PERSON.... why not use paralegals to process the work??? I see you can consult with the attorney in person............ you just have to be willing to pay more.
I know this person is upset.. maybe a letter was bad or they wondered what was happening, but I think like it all .. this is a process, and it needs to be treated as such. You did not get here in a day, and it will not go away in a day either.
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