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Report: Capella University

Category: Colleges and Universities

Capella University RIPOFF Charged me for classes I never took. Doesn't disclose cost of attendance prior to enrolment. Minneapolis Minnesota

*Consumer Comment ..Capella University is a Rip-Off and Lasseterja Remains Clueless

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Capella University

Phone:  888-227-2736
Fax:  612-977-5060
 
225 South 6th Street, 9th Floor
Minneapolis, Minnesota, 55402
U.S.A.

Submitted: 2/27/2006 2:38:49 PM

Modified: 10/27/2008 8:47:30 PM
Reported By

Justin

Olympia, Washington

Ripoff Report Verified Safe

I contacted Capella University about Ph.D. classes in business, and was hard-sold by their 'counselors' who called me and pressured me to enroll. The per credit cost I was originally quoted was increased after my first term. They also did not mention the additional costs of attending required residential colloguia, which add a hug amount to the cost of a Capella education. The travel, plus a week off from work, plus Capella's fees of $1,350 for each week make these more expensive than trevelling to Europe. I tried to withdraw from my classes, and was told I had withdrawn. Later, I got a bill for about $1,800 from Capella, even though I did not participate in the classes and thought they had been dropped. I have complained to the Federal Trade Commission and the Washington State Attorney General about this, and Capella refuses to recognize the error.

They suggested that I borrow the money from one of their lenders and pay them that way. I insisted that I was unwilling to pay for services I never received. Capella still insists I pay. Caveat Emptor!

Justin
Olympia, Washington
U.S.A.

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Updates & Rebuttals:

Updates & Rebuttals
  • Capella expensive, but quality education Tonia [4/11/2006 2:58:11 PM]
  • Capella University Rips Off Tax Payers Unhappy [12/12/2006 3:50:21 PM]
  • Capella University Ray [4/8/2007 11:31:38 PM]
  • Capella University Official Under Investigation for Kickbacks Jeff [4/9/2007 11:55:45 PM]
  • Not a scam. It is Regionally Accredited. Ray [4/10/2007 5:54:18 PM]
  • Capella University is a Rip-off Truth [4/10/2007 7:53:33 PM]
  • Capella University is not a Rip Off Ray [4/10/2007 11:01:45 PM]
  • Capella doesn't disclose a lot Truth [4/14/2007 3:48:29 PM]
  • Wow Frank [7/20/2007 12:11:19 AM]
  • You really have to be careful... Katiet [3/17/2008 4:13:30 AM]
  • Capella University is a Rip-Off Capella University Liars [6/11/2008 1:27:18 AM]
  • Capella and other Online Universities are NOT ripoffs Lasseterja [7/3/2008 1:01:42 PM]
  • Lasseterja is clueless - Capella University is a Rip Off Capella University Liars [7/13/2008 11:25:41 PM]
  • Lasseterja makes perfect sense to the informed consumer Lasseterja [10/18/2008 8:33:54 AM]
  • Capella University is a Rip-Off and Lasseterja Remains Clueless Capella Univerity Liars [10/27/2008 6:13:27 PM]

ConsumerComment

Submitted: 4/11/2006 2:58:11 PM

Modified: 4/11/2006 2:58:11 PM
ConsumerComment

Tonia

Augusta, Georgia
U.S.A.

Capella expensive, but quality education

I am a doctoral student in the psychology program at Capella. It is expensive, but all costs were available on the website prior to my enrollment (including cost and number of required colloquia). I have found the program at Capella to be more challenging than my masters program at a traditional school. I am well pleased with the education I am getting, and find the experience well worth the cost.

If you are considering Capella, read the website thoroughly and ask questions about all costs before enrolling. Be prepared that tuition may increase at some point, just as it generally does annually at traditional universities. If you decide to attend, I have no doubt you will get a quality education.

ConsumerComment

Submitted: 12/12/2006 3:50:21 PM

Modified: 12/12/2006 5:50:33 PM
ConsumerComment

Unhappy

Anywhere, Minnesota
U.S.A.

Capella University Rips Off Tax Payers

Capella University is being audited by the United States Department of Education, Office of the Inspector General for ripping off approximately $500,000 from American tax payers.

They also rip off students - they used to offer a PhD in psychology and then switched to a PsyD program. They claim that's why they withdrew their application for accreditation from the American Psyhological Association (APA).

ConsumerComment

Submitted: 4/8/2007 11:31:38 PM

Modified: 4/9/2007 3:31:15 AM
ConsumerComment

Ray

Tampa, Florida
U.S.A.

Capella University

Mr.Unhappy. Capella offers the Psy.D and Ph.D program in Psychology. The Psy.D is too new to be considered for APA accreditation. Once enough students graduate from the program, Capella will re-apply for APA accreditation.

ConsumerSuggestion

Submitted: 4/9/2007 11:55:45 PM

Modified: 4/10/2007 2:42:26 AM
ConsumerSuggestion

Jeff

92688, California
U.S.A.

Capella University Official Under Investigation for Kickbacks

Both the Associated Press and CBS News are reporting that Capella Univesrity Financial Aid Director Timothy Lehman is under investigation for receiving kickbacks!

Specifically, 'Investigators say a student loan company under investigation by New York Attorney General Andrew Cuomo paid consulting fees to the director of financial aid at Minneapolis-based Capella University.

'Cuomo's office said Timothy Lehmann was paid more than 13-thousand dollars in consulting fees by Student Loan Xpress.'

What a scam!

ConsumerComment

Submitted: 4/10/2007 5:54:18 PM

Modified: 4/10/2007 6:52:58 PM
ConsumerComment

Ray

Tampa, Florida
U.S.A.

Not a scam. It is Regionally Accredited.

If this is so Jeff, then Capella needs to get its house in order. However, the university is not a scam. It is regionally accredited. The ivy-leagues are not without their problems. I am a graduate of one of them. There is a fellow by the name of Jeffrey La.Marca who is trying to force Capella University to settle. There are suspicions on various forums that LaMarca is spreading slander against Capella University. He is hoping that Capella will give in to the pressure. It has been discovered that Jeffrey LaMarca works at a University in California.

I have read many incidents that occur in various non-profit and for-profit Regionally Accredited and Nationally Accredited universities. A professor at a well-established non-profit university may be fired for spending thousands of dollars on items of luxury. The college in which this professor is employed, is being audited.

Capella better get these issues resolved, or its accreditation may be affected. Also, Capella is a company that is publicly traded. They need to be careful.

ConsumerComment

Submitted: 4/10/2007 7:53:33 PM

Modified: 4/10/2007 8:43:13 PM
ConsumerComment

Truth

Anywhere, Minnesota
U.S.A.

Capella University is a Rip-off

Capella University is a rip-off. They allow anyone who breathes into their undergraduate programs (the US Dept of Education just released a report that says 100% of all applicants are admitted). What a joke!

Update

Submitted: 4/10/2007 11:01:45 PM

Modified: 4/10/2007 11:06:07 PM
Update

Ray

Tampa, Florida
U.S.A.

Capella University is not a Rip Off


'Capella University is a rip-off'

- Mr.Unhappy, Mr.Truth, Mr.ForgetDistanceEducation, Degreemills are a ripoff. Capella University is regionally
accredited by the Higher Learning Commission and holds professional accreditation.

- They have their strengths, problems and weaknesses just like other non-profit and for-profit accredited universities and colleges. Those weaknesses must be worked out. They are regionally and professionally accedited.

'They allow anyone who breathes into their undergraduate programs (the US Dept of Education just released a report that says 100% of all applicants are admitted).'

- The Harvard Extension School and many accredited colleges and universities around the world have open admission policies for prospective undergraduate applicants. In regards to Harvard University, 'To be admitted to the undergraduate program students: Complete three 4-credit liberal arts courses with grades of B- or higher at Harvard Extension School or Harvard Summer School.'

- Distance learning institutions called, Excelsior College, Charter Oak, and Tesc all have relatively open admission requirements. It is up to the student to pass the course and earn their degree. This is very much a European model of education. Heriot Watt University, located in the United Kingdom, has an open admissions MBA available.

- Western Governors University, Liberty University, Fort Hays State University, Amberton University all are open admission for their undergraduate programs.

' What a joke! '

- Well Mr.Truth, Mr.Unhappy, Mr.ForgetDistanceEducation, I guess regionally accredited education should not be accessable to all.

sorry, …allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company… your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

ConsumerComment

Submitted: 4/14/2007 3:48:29 PM

Modified: 4/14/2007 4:21:44 PM
ConsumerComment

Truth

Anywhere, Minnesota
U.S.A.

Capella doesn't disclose a lot

Justin, it looks like you're not alone. Capella University continues to be exposed for their corruption as a result of the kickbacks their Financial Aid Director, Timothy Lehmann, was accepting. Let's not forget that the United States Department of the Inspector General is continued their audit of Capella's books because they refused to return half a million dollars in taxpayer money that they apparently stole from other students.

ConsumerComment

Submitted: 7/20/2007 12:11:19 AM

Modified: 7/20/2007 4:52:23 AM
ConsumerComment

Frank

Aliso Viejo, California
U.S.A.

Wow

A lot of online schools are just in it for the money. They even have commission driven 'sales teams' and those on the team are referred to as counselors. That really sucks what happened to you.

Western Governors University however is a great school. Non-Profit, yea =)

It has been put together by governors from 19 states and has some awesome programs. I don't work there, I just and working towards a degree and wanted to express my feelings about the online school I feel is different than the rest.

Compare graduation statistics at www.ed.gov about the online schools. The more popular for profit schools have extremely low graduation rates.

ConsumerComment

Submitted: 3/17/2008 4:13:30 AM

Modified: 3/17/2008 5:51:32 AM
ConsumerComment

Katiet

Citrus Heights, California
U.S.A.

You really have to be careful...

I have found in researching online schools that you really have to be careful. So many are either outright scams or of such low quality that they might as well be. Regional accreditation offers some assurance, but it's not the be all end all. There are many online regionally accredited schools that have such a poor reputation that their name is practically worthless on a resume. Just google '[school's name] scam' or '[school's name] rip-off' or even just '[school's name]' all by itself and you'll be surprised at what comes up on some of them. This is especially true of the private for-profit schools that advertise heavily for online degrees. Many of them are more a business concerned with getting the next sucker to sign on the dotted financial aid line then offering a quality education.

I would recommend sticking with a public or private non-profit university. I was extremely fortunate that I was able to find a great online degree program (which I won't mention here because I don't want their name associated with a rip-off report).

ConsumerComment

Submitted: 6/11/2008 1:27:18 AM

Modified: 6/11/2008 7:04:55 AM
ConsumerComment

Capella University Liars

Anytown, Minnesota
U.S.A.

Capella University is a Rip-Off

Capella University exists for one reason - to make money. Katiet's recommendation is right on target - consider sticking with a non-profit university. Capella University will lie and refuse to provide any information to those who expose the corruption that exists there. As Justin said, 'Caveat Emptor.' BTW, does anyone know what the highest amount someone has paid to Capella only to be ripped off by them?

ConsumerComment

Submitted: 7/3/2008 1:01:42 PM

Modified: 7/3/2008 3:23:56 PM
ConsumerComment

Lasseterja

Virginia Beach, Virginia
U.S.A.

Capella and other Online Universities are NOT ripoffs

Capella and other online universities such as AIU, Strayer, University of Phoenix, etc. have fairly a large following among working adults. While spending 23 years in the US Navy, I ran across many Sailors that had obtained a degree from AIU and were completely satisfied with the curriculum and the recognition of the degree. I personally earned my BS through Excelsior College, Albany NY but am quite interested in a graduate degree from Capella, UOP and AIU. I contacted Capella them and was quite impressed with their curriculum, standards and learning environment. I haven't noticed any hard sales tactics.

Currently, I am a Training Specialist for a large company dealing with DoD contracts. Capellla, AIU and others are is recognized and accredited in the training industry. This is important to me because I will continue in the training environment for my next career after the US Navy. Additionally they are an approved university for my MGIB and AIU offers a 15% savings for military personnel and veterans. These are major points to me but they may not be for others.

The attempts by many to question federal funding, accreditation are not backed up by the facts. The Veteran's Administration, regional accrediting institutions and corporate America have shown their approval of online learning because the overwhelming evidence supports these are fine educational institutions on par with traditional universities in every respect. The public vs. private institution has no relevance to this discussion at all.

I'm still unsure if I will attend AIU or Capella but many of these posts seem to lack the understanding that Online learning is vastly different to a traditional learning environment. Yes, the courses are fast paced and retention can suffer. However, that is more a reflection on the student than the curriculum. What you get out of the courseware it is directly proportional to what you put into. Retention only happens through repeated exposure.

Will I attend AIU, who knows. I am looking at Strayer, Jones International, Capella and others. One thing I like about all these, is that they have curriculum that fits my busy life style and the courses seem more relevant to current trends in the work force. It appears to me that traditional universities are less flexible and are a step behind the work force in some instances.

I have noticed that some posters state that their credits will not transfer. I have found this to be incorrect in my situation and the credits transfer pretty much the same way as other universities whether traditional or online. Being career military, I have attended many colleges and universities. In other words, I have credits from Old Dominion University, Emery Riddle, University of Maryland, Thomas Edison State College, College of Southern Maryland, Excelsior College, Colorado Technical University, Tidewater Community College, Oklahoma State along numerous CLEP and DSST exams. I found my credits transfer without any issues. I can certainly tell you some programs may scrutinize the courses that are being used for transfer credit to ensure they meet their standards. To date, I have not had any issues between how my my Online courses and my traditional college courses are accepted. They truly seem to be accepted with the same weight.

I have no dog in this hunt, so that's my unbiased opinion based on my experience.

This is not a knock on traditional learning; I would love to have the time to dedicate to learning the traditional way but until that happens, I like the latest offerings from the Online Universities. It is a great alternative for working professionals without sacrificing the quality of instruction. Those that think only Brick and Mortar colleges and universities are the only source for quality education are simply out of touch.

ConsumerComment

Submitted: 7/13/2008 11:25:41 PM

Modified: 7/14/2008 6:35:37 AM
ConsumerComment

Capella University Liars

Anytown, Minnesota
U.S.A.

Lasseterja is clueless - Capella University is a Rip Off

Lasseterja says that Capella University isn't a rip off and yet he hasn't attended. Sounds like he is just trying to score a few points to get in.

ConsumerSuggestion

Submitted: 10/18/2008 8:33:54 AM

Modified: 10/18/2008 7:30:31 PM
ConsumerSuggestion

Lasseterja

Virginia Beach, Virginia
U.S.A.

Lasseterja makes perfect sense to the informed consumer

Capella Liars from Anytown Minnesota; of the two posts, my is a little more researched and a much more informed opinion. As far as scoring points to get in, why. My GPA for undergrad work is 3.92, I can get into any grad school I desire. However, Capella, AIU, Strayer, UoP, NOVA SE, and others offer some things that traditional universities lack...flexibility for working professionals that want to get an advanced degree.

You're correct in one thing, I don't attend Capella. I attend AIU currently and am in my third semester...I couldn't be more happy with AIU. The curriculum is challenging and relevant to current demands in the workforce. However, it is fast paced and requires great organization and a solid schedule to follow.

The curriculum is first rate and on par with everything I've seen at traditional colleges. Although I'm only three classes into my graduate degree, the coursework is already paying off in my job. I work for a defense contractor as a Training Specialist training Pilots, Aircrew and Maintenance Personnel. The M.Ed. Intructional Technology area of study has significantly improved my performance at work, especially with evaluating and assessing the training provided to our men and women of the US Navy.

Having retired from the Navy after 23 years of service myself, I want to make improvements to the training and make it better than what I received when I served. It's a sense of service, possibly, something you might understand.

Writing unsubstantiated negative posts about online Universities and Colleges just because of a personal beef, does a disservice to the many thousands of men and women that rely on this type of education to further their professional development and upward progression in their careers. Not to mention the disservice to the many thousands of fine credentialed professors who teach these working professionals.

As Joe Friday says...Just the Facts. The fact to me is that I have attended both traditional and online universities. I prefer the virtual calssroom at this stage of my life. Each has their own style of delivery and if you think sitting in a lecture hall with 200 other students while a professor lectures with powerpoint or from a book, is better, then by all means attend that style of learning. Everyone is entitled to an opinion. I'm just offering an informed opinion. This hardly makes me clueless... Although I like the movie. No flames intended just a different point of few.

ConsumerComment

Submitted: 10/27/2008 6:13:27 PM

Modified: 10/27/2008 8:47:30 PM
ConsumerComment

Capella Univerity Liars

Anywhere, Minnesota
U.S.A.

Capella University is a Rip-Off and Lasseterja Remains Clueless

Lasseterja can't address the topic of this complaint and tries to serve as a PR person for online scams like Capella University. If Lasseterja didn't go to Capella, then why is he posting here? The posted complaint comes from someone who was ripped off by Capella University and was charged for classes he never took. There seem to be a lot of others who have had the same problem. Do a Google search for Capella University bait and switch to find other examples.

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