Report: Exploretalent.com
Category: Modeling Agencies
Explore Talent Exploretalent.com ripoff, scam, lies, needed payment to tell me information about audition that casting director sent to me, used ordinary casting calls, used locations I hadn't listed Los Angeles California
*UPDATE Employee.. inside information ..Please contact Explore Talent Customer Support before filing a complaint
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Exploretalent.com
Fax:
Los Angeles, California, 90046
U.S.A.
Submitted: 5/13/2006 12:38:25 AM
Modified: 11/4/2008 1:55:39 PM
Heather
Ladysmith, WisconsinI feel really stupid now after reading another report about Exploretalent.com. I had signed up on a free membership a while back and in late January/early February received an email saying that a casting director was interested in me. When looking to see what it was, it turned out to be for a local hair show and it paid $100. I was really excited about the audition and I looked up the company and they were legit. When I had called Explore Talent to get the information, they looked on my page and said, 'oh you're not a pro-member, I can't give you that information unless you sign up as a pro-memeber.' I asked how much it was and they had said something around $33 a month or I can get a 'deal' and pay around $70-75 for three months and that I'd have more of a chance getting more work with a longer period of time. I thought it was kind of weird that I had to pay to get information and told him I'd have to call back because my funds were low so I'd have to ask my boyfriend if he can spot me the money. He then said 'you have to ask your boyfriend?' So I then told him yeah and explained again because I had no money at the time. My boyfriend said to save money I should do the three month thing and when I had called back, the guy took my information and 'set up' my pro-membership and started giving me all these compliments like 'you have some pretty pictures' and even told me once that 'did you know you have other casting directors interested in you too?' I thought he meant I had others who had sent me emails that I hadn't gotten or something. So this made me even more excited. Well I didn't end up modeling for the one company that emailed their interest to me, but did model for another one I met at the show anyway. When I was looking at my 'pro-member' casting page, I saw that they had these pretty 'generic' casting that you would find in a newspaper or on a theater website or something. Another thing I found odd and I didn't appreciate was that the 'booking department' would 'submit' me for these roles that I didn't even fit! One that I remember was for an MTV True-Life that wanted lesbians and another MTV True-Life that wanted people going off to war or coming home from war. First of all, I see these castings already on the MTV.com website. Second of all, I'm not a lesbian and I haven't been to war nor come home from any kind of war so I was wondering 'why am I being submitted for these?' I felt mad because I didn't know before reading the other response to this rip-off that they don't actually submit anything to anyone. I was thinking that they were submitting me to these and that I would be getting calls or emails or something and have to explain that no I don't actually fit their criteria they want. Another thing I didn't like was that they had me list three cities that I prefer working in. I live in the Midwest and had locations such as Missouri, Iowa, and Minnesota. I was getting casting calls for New York, Pennsylvania, Michigan, etc. I feel totally ripped off and wish I would've just turned down the offer to become a 'pro-member' so that I could get that audition information. I hope that something gets done about it like a class-action lawsuit or somebody puts their foot down that has a powerful say in the matter because Explore Talent don't care about their 'models' and just worry about how much money they can rake in.
Heather
Ladysmith, Wisconsin
U.S.A.
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Updates & Rebuttals:
- Please contact Explore Talent Customer Support before filing a complaint Silentptnr [11/4/2008 1:30:21 PM]
Submitted: 11/4/2008 1:30:21 PM
Modified: 11/4/2008 1:55:39 PM
Silentptnr
Los Angeles, CaliforniaU.S.A.
Please contact Explore Talent Customer Support before filing a complaint
Heather,
You are not stupid and many young actors and models have used Explore Talent and found success by submitting for auditions.
We apologize for your dissatisfaction with the Explore Talent service. At Explore Talent our goal is to provide you with unmatched service at an affordable price, and quality customer service. After reviewing your complaint, it is clear that you are a model looking for paying jobs. Explore Talent is proud of its ability to provide talented models like yourself with the critical information you need to get quality work. In reading your complaint, it looked as though you got a job right away that covered the cost of your membership.
At Explore Talent we make every effort to assist actors, models and musicians in getting work and improving their skill. We offer several packages designed to meet most budgets.
Explore Talent offers a free package, which includes:
· Free web hosting of your profile page – Yes
· Unlimited photo uploads to your gallery –Yes
· Unlimited video and music uploads to your gallery – Yes
Note: Most other sites charge a fee for extra photos and increased storage, Explore Talent offers these features at absolutely no cost. The only limit with our free membership is that free members cannot access contact information for the auditions and cannot submit for auditions. This is standard in the industry.
Explore Talent also offers a subscription package which includes:
· Seven day free trial of premium membership - Yes
· Free web hosting of your profile page - Yes
· Unlimited photo uploads to your gallery -Yes
· Unlimited video and music uploads to your gallery - Yes
· Unlimited access to auditions with complete information – Yes
· Unlimited submissions – Yes
· Professional color, personal business cards with color photo – Yes
· SMS messaging of matched auditions - Yes
· Explore Talent Resource Forum – Yes
Explore Talent offers four different subscription options for premium membership:
Option One:
Monthly premium membership subscription for $29.95/month billed monthly
Option Two:
3 month premium membership subscription for $69.90/quarterly billed once every three months (equal to $23.30/month or a savings of $79.80 per year off the monthly subscription)
Option Three:
6 month premium membership subscription for $119.94/semi-annually billed once every six months (equal to $19.98/month or a savings of $119.64 per year off the monthly subscription)
Option Four:
12 month premium membership subscription – $199.50/annually billed once per year (equal to $16.63/month or a savings of 159.84 per year off the monthly subscription)
Explore Talent encourages all members to take advantage of our free 7 day trial of our premium subscription service. All subscription options are recurring and require cancellation to discontinue the premium service.
Explore Talent spends hundreds of thousands of dollars building and maintaining a system designed to save members time and money. Explore Talent employs over 60 professionals with the purpose of providing members with the valuable resources needed to meet the challenging demands of the entertainment industry. Explore Talent also maintains relationships with casting directors, and provides in-house customer support to our members.
Although Explore Talent cannot create the jobs listed in our database, we do our best to provide more auditions and jobs than any other online resource. All of the auditions listed in our database are highly filtered and can be sorted based on member specifications.
Our goal at Explore Talent is to be the number one provider of auditions and industry information and resources in the United States. Explore Talent provides no other paid services, nor do we engage in selling any hard goods or photography services.
We hope we have answered your questions thoroughly. For more information, please do not hesitate to contact our office at 1-800-934-0000. We sincerely hope that you will consider our service in the future.
Sincerely,
D. George
Director of Consumer Affairs
Explore Talent
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