Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #206624

Complaint Review: Event Gain - Six Channels - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Brooklyn New York
  • Author Confirmed What's this?
  • Why?
  • Event Gain - Six Channels sixchannels.com - eventgain.com Houston, Texas U.S.A.

Event Gain - Six Channels ripoff They are polite and responsive at first but then don't deliver and then stop returning your phone calls We lost $2,500 Houston Texas

*Consumer Suggestion: No SPAM - do your homework

*Consumer Suggestion: Michael..Did you know you were engaging in ILLEGAL activity?

*REBUTTAL Owner of company: Not True

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I first started working with Tom Gibson and then was passed on to Justin Wilson. Their manager is Steve Sujith. However, I would not be surprised if these are not their real names.

We put out a request for quote to a number of companies and we ultimately decided to go with Event Gain (aka Six Channels), because they were the most responsive/curteous, had the best price, and had a professional web prescence.

I should have noticed the little signals such as an unprofessional, vague template contract with typos and poor answers to some of my questions.

They rent email lists and the contract promised a free resend if we did not get a minimum open rate. We got half of the minimum open rate and they stopped returning our phone calls when we asked them to honor the contract. We used the same email with other lists and had a much higher response rate, which says they have a bad list!

I hope you do not get conned as well!

Michael
Brooklyn, New York
U.S.A.

This report was posted on Ripoff Report on 08/17/2006 04:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/event-gain-six-channels/houston-texas-77079/event-gain-six-channels-ripoff-they-are-polite-and-responsive-at-first-but-then-dont-de-206624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
1Employee/Owner

#3 Consumer Suggestion

No SPAM - do your homework

AUTHOR: Sfoster - (U.S.A.)

POSTED: Friday, April 18, 2008

Steve: What you state in your rebuttal is completely, unequivocally false. I actually crafted our company's email marketing policy in response to the CAN-SPAM act of 2004, so I am intimately familiar with this piece of legislation.
The law requires that a very strict "opt-out" policy be in place - not opt-in as you state. The government is fully aware that requiring strict opt-in would hinder legal and ethical business practices in an unreasonable way. If I email you, and you then opt-out, by law I must have you removed from my list within 10 days, unless you have a pre-existing relationship with me that reasonably would require ongoing email communication - such as if you were a customer of mine.
One important restriction to email marketers is that we cannot "harvest" email addresses though any automated fashion; purchasing or renting lists through a list provider is not considered harvesting in any way shape or form, and is therefore perfectly legal.
That is the law in black and white - please get your facts straight before you start calling legitimate marketers "spammers".

Respond to this report!
What's this?

#2 Consumer Suggestion

Michael..Did you know you were engaging in ILLEGAL activity?

AUTHOR: Steve - (U.S.A.)

POSTED: Saturday, August 26, 2006

Michael,

This type of business promotion is illegal. It is known as the sending of UNSOLICITED COMMERCIAL EMAIL, commonly known as SPAM.

To be legal, that entire list must be 100% opt-in and have verification available that cerifies each email address has been opted in by the owner of the email address for such marketing purposes.

I can guarantee you this is not the case. These types of businesses simply harvest emails off the web and sell them.

I'm glad you lost your money. I hate SPAM and all of the time and money it takes me to fight it. Why don't you pay for some real advertising? Prepare some mail and pay for some printing and postage. Hire some salespeople.

Or is your "business" not worth spending money to promote?

Spammers need to be shut down.

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

Not True

AUTHOR: Steve - (U.S.A.)

POSTED: Friday, August 25, 2006

We do 100s of Campaigns. One or two campaigns will go like this and there could be many reasons for not getting results (like content).

We do not guarantee any results for single campaigns as everybody (who has at least some experience in the online marketing)knows; like any form of marketing, even email needs reach and repition.

I do not know who is this guy from New York but I would like him to come back to me and ask where it went wrong and what can we do to have him as a happy customer.

We typically respond to all our emails and calls with in 12 hours. I appreciate Michael for giving me an opportunity to putforward myself in front of Rip-off reports.

Regards,

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now