Report: Interactive Brands
Category: Miscellaneous Companies
Interactive Brands I was deceived and robbed of more than $50.00 by deceptive advertising by Interactive Brands Inc Saint Laurent Quebec
*REBUTTAL Employee ..Not at all deceptive
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Interactive Brands
Fax: 514-733-2533
Saint Laurent, Quebec, H4L 4V5
Canada
Submitted: 12/29/2007 6:55:39 PM
Modified: 7/16/2008 1:37:40 PM
Veryangry
Chicago, IllinoisI wanted to buy pdf converter software for my Mac OS X. I was attracted to an ad that advertised a pdf converter for $11.95. I followed the site instructions, gave my credit card number expectiing to pay $11.95. To my horror, I received a message that I had been charged $65.68.
I stopped the download process and sent Interactive Brands a fax explaining that I had made a mistake. Interactive Brands never replied and went ahead and charged my Credit Card.
Veryangry
Chicago, Illinois
U.S.A.
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Updates & Rebuttals:
- The Additional Software Websupport [7/14/2008 2:25:21 PM]
- So funny Keith [7/14/2008 7:52:56 PM]
- Not at all deceptive Websupport [7/16/2008 11:12:03 AM]
The Additional Software
Hi there,
We are sorry for any difficulties you have had with your membership.
When you were choosing your membership there were preselected boxes offering highly recommended software, in order to decline this software you needed to uncheck the boxes. Before processing the order, your purchase details were listed and you must have then clicked on submit in order finalize the purchase.
if you still have concerns about your membership, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account, ready so that we can easily find your account and assist you.
Email: websupport@marketbill.com
Telephone: 1-888-448-6880
So funny
Websupport you actually just stated the company uses deceptive practices!!!
Not at all deceptive
hi there,
I'd like to point out that nothing in this sign up process nor membership is at all deceptive. Everything is stated clearly.
We are sorry that you are having a hard time with this and if we can help in any way, please feel free to contact us.
Email: websupport@marketbill.com
Telephone: 1-888-448-6880
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