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Report: TheLadders.com

Category: Personal Services

TheLadders.com No The Ladders.com is hiding behind their terms and refusing to refund $654 for a Resume that they have done no work on. New York New York

*UPDATE *UPDATE ..update

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TheLadders.com

Phone:  646-453-1800
Fax:  
 
137 Varick Street, 8th Floor
New York, New York, 10013
U.S.A.

Submitted: 2/12/2008 11:10:30 AM

Modified: 2/12/2008 4:45:29 PM
Reported By

Doug in seattle

Seattle, Washington

On Thursday, Feb.7 I signed up with TheLadders.com to have them produce a resume at a cost of $654. They then e-mailed me a blank worksheet to complete in order to actually produce a resume. Less than 24 hours after signing up, I decided to not seek alternate employment and requested to cancel with a refund. I was told that I could not cancel because the terms said so. I appealed to Dorion with The Ladders.com about this business practice and holding a customer hostage.

They have done no work, and actually cannot do any work until a customer returns a completed worksheet. I did not return the worksheet, so they have done nothing toward creating a resume for me. I have been in business for years and would never hold a customer hostage like that.

Doug
Seattle, Washington
U.S.A.

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Updates & Rebuttals:

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  • update Doug in seattle [2/12/2008 2:50:39 PM]

Update

Submitted: 2/12/2008 2:50:39 PM

Modified: 2/12/2008 4:45:29 PM
Update

Doug in seattle

Federal Way, Washington
U.S.A.

update

Decided to proceed with resume service since they are charging me anyway.

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