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Report: Expedia

Category: Air Travel

Expedia, Expedia didn't give credits after paying extra for cancelation Bellevue Washington

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Expedia

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3150 139th Avenue SE,
Bellevue, Washington, 98005
U.S.A.

Submitted: 3/27/2008 8:57:28 AM

Modified: 3/27/2008 8:57:00 AM
Reported By

Elizabeth

APO AE, Other

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I was buying airline tickets to be with my husband stationed in another country. I paid extra money just in case my passport was late and needed to cancle the flight. Well, my passport was late and I was told I could use a credit within a year, as long as I used the same Airline.

I recently tried to use my credit. I was on the phone for 2 hours with Expedia making flight plans to home to see family and to use the credit. Finally, after making the reservations I was told I couldn't use my credit twords my flight because it wasn't the exact same flight. Than she said the only way I could use the credit would to be to cancel the flight I just made and try to get a voucher from the airline. Like I'm going to spend more money to cancel my flight I just made.

Elizabeth
APO AE
U.S.A.

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