Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #335691

Complaint Review: Lenoxx Electronics Corp-Durabrand - Edison New Jersey

  • Submitted:
  • Updated:
  • Reported By: Waukegan Illinois
  • Author Confirmed What's this?
  • Why?
  • Lenoxx Electronics Corp-Durabrand 35 Brunswick Avenue Edison, New Jersey U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I am seriously angered by the misuse of consumer/supplier trust. As a consumer I feel violated and ripped off. The 2 Durabrand 1002 DVD players made by the Lenoxx Electronic Corp and supplied to Wal*Mart are severly defective. I purchased the 2 DVD players 1002 for gifts to my children for Christmas 2007. Initially they worked fine, but after a few months of normal use they began to function improperly. At first the sound wasn't present when the video was on the TV, then it couldn't read the discs, then it now won't even "spin" the DVD when placed in the unit. I have tried to contact the company with the information given on the product's box. The email address (evergo@att.net) is now "undeliverable" , phone number (800-315-5885) is disconnected, and the website(http://lenoxx.com) has the same information as I previously stated and asks for money orders for repair of the product that is sent to corporate address ( 35 Brunswick Avenue Edison NJ 08817). I fear if I sent my merchandise with a money order that I would not see my DVD players or money again! Or that they would return my merchandise the same that I sent them in...broken. They specifically state "no personal checks"! I have sent grievence email to corporate Wal*Mart to see if they will refund my hard earned dollars that I spent at their store. Lenoxx supplied the Durabrand 1002 to Wal*Mart, who is imprinted on product's packaging. This Lenoxx Electronics Corporation is NO WHERE to be found!!

Brenda
Waukegan, Illinois
U.S.A.

This report was posted on Ripoff Report on 05/30/2008 06:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lenoxx-electronics-corp-durabrand/edison-new-jersey-08817/lenoxx-durabrand-lenoxx-electronics-corp-durabrand-supplied-product-with-severe-defective-335691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 Consumer Suggestion

Walmart knew about it

AUTHOR: Tim - (U.S.A.)

POSTED: Saturday, July 12, 2008

There have been some blogs out there on the internet that Walmart knew the supplier was going under and continued to sell the merchandise. I see about six complaints a week on fixya.com concerning defects on the whole product line.

Walmart needs to refund everyone their money that is having a problem with the product line.

By continuing to file reports on here about the Durabrand product line, the media might get involved with it and ask Walmart what the deal is.

Respond to this report!
What's this?

#4 Consumer Suggestion

Contact walmart

AUTHOR: Smurfy - (U.S.A.)

POSTED: Tuesday, July 01, 2008

call walmart corporate and demand they exchange them.

1-800-925-6278

Several things to remember ..

durabrand is trademarked by walmart, lenoxx was just a supplier. Walmart knew lenoxx could not honor the warrantee when they sold the product. They had to have known they were out of business. Lenoxx went under in December of 2007.

they missrepresented a material aspect of a product, that being that there was warrantee when they knew there was no one to honor it.

Walmart has agree to exchange mine for one of equal or lesser value (I assume would also credit me the full amount for one of higher value, which I will likely get)

Respond to this report!
What's this?

#3 Consumer Suggestion

Contact walmart

AUTHOR: Smurfy - (U.S.A.)

POSTED: Tuesday, July 01, 2008

call walmart corporate and demand they exchange them.

1-800-925-6278

Several things to remember ..

durabrand is trademarked by walmart, lenoxx was just a supplier. Walmart knew lenoxx could not honor the warrantee when they sold the product. They had to have known they were out of business. Lenoxx went under in December of 2007.

they missrepresented a material aspect of a product, that being that there was warrantee when they knew there was no one to honor it.

Walmart has agree to exchange mine for one of equal or lesser value (I assume would also credit me the full amount for one of higher value, which I will likely get)

Respond to this report!
What's this?

#2 Consumer Suggestion

Contact walmart

AUTHOR: Smurfy - (U.S.A.)

POSTED: Tuesday, July 01, 2008

call walmart corporate and demand they exchange them.

1-800-925-6278

Several things to remember ..

durabrand is trademarked by walmart, lenoxx was just a supplier. Walmart knew lenoxx could not honor the warrantee when they sold the product. They had to have known they were out of business. Lenoxx went under in December of 2007.

they missrepresented a material aspect of a product, that being that there was warrantee when they knew there was no one to honor it.

Walmart has agree to exchange mine for one of equal or lesser value (I assume would also credit me the full amount for one of higher value, which I will likely get)

Respond to this report!
What's this?

#1 Consumer Suggestion

Contact walmart

AUTHOR: Smurfy - (U.S.A.)

POSTED: Tuesday, July 01, 2008

call walmart corporate and demand they exchange them.

1-800-925-6278

Several things to remember ..

durabrand is trademarked by walmart, lenoxx was just a supplier. Walmart knew lenoxx could not honor the warrantee when they sold the product. They had to have known they were out of business. Lenoxx went under in December of 2007.

they missrepresented a material aspect of a product, that being that there was warrantee when they knew there was no one to honor it.

Walmart has agree to exchange mine for one of equal or lesser value (I assume would also credit me the full amount for one of higher value, which I will likely get)

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now