• Report: #891595
Complaint Review:

1 and 1 Internet

  • Submitted: Fri, June 01, 2012
  • Updated: Fri, June 01, 2012

  • Reported By: Bill — Greenville South Carolina United States of America
1 and 1 Internet
Internet United States of America

1 and 1 Internet Help! I cannot cancel my contract with 1 and 1 Internet Internet

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I tried to cancel my service with them and did not find a way to do this on their site.  They have no FAQs or any other information that I could find to quit.  So, I stopped payment on the account.  They continue to charge me for the service, and, now, have sent a bill to a bill collector for non-payment.  I don't use their service!  I stopped paying.  I want out.  And, now, I call them to tell them to cancel and they say that they cannot cancel the contract until I pay the bill collector.  Doesn't cancel mean cancel.  What does their sending a bill to a bill collector have to do with canceling the account?  This is a shake down for money for a service I do not want and did not use.  Ugh

This report was posted on Ripoff Report on 06/01/2012 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/1-and-1-internet/internet/1-and-1-internet-help-i-cannot-cancel-my-contract-with-1-and-1-internet-internet-891595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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