• Report: #385114
Complaint Review:

1 And 1

  • Submitted: Mon, October 27, 2008
  • Updated: Wed, March 24, 2010

  • Reported By:ISRAEL Other
1 And 1
1and1.com Internet U.S.A.

1 And 1 los data base hosting backup recovery 1and1.com Internet

*General Comment: hard to believe.......NOT

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My sites are hosting in the 1and1.com company, about 3 month .
The serever where my sites are hosting are fall down at the 10/22/2008
and did not work.

It take them about 3 days until they fixed the proble.
At this time our sites did not work.

When it become working , I saw that they recover my sites form the 10/22/2008 .

In the last days I write them several times to recover my files including the production data base to the 10/22/2008 or at least 24/48 hour before.

Now they write me that they can not do it , they can not recover the data base and I have to live with the 10/9/2008 files and data base.

What can I do ? costumer sign and did business via the sites, I lost them data from the 10/9/2008 till he 10/22/2008 .

They write that they have backup 24/48 hours , but not.


This report was posted on Ripoff Report on 10/27/2008 02:34 AM and is a permanent record located here: http://www.ripoffreport.com/reports/1-and-1/internet/1-and-1-los-data-base-hosting-backup-recovery-1and1com-internet-385114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

hard to believe.......NOT

AUTHOR: Mark - (U.S.A.)

you mean they lied? I have a hard time believing that. actualy not. i dont believe anything they say........ they lie all the time and dont give a darn if they steal from you and give incorect information. what a bunch of crooks.
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