Complaint Review: 1 And 1
- 1 And 1
- Category: Internet Service Providers
1 And 1 los data base hosting backup recovery 1and1.com Internet
*General Comment: hard to believe.......NOT
The serever where my sites are hosting are fall down at the 10/22/2008
and did not work.
It take them about 3 days until they fixed the proble.
At this time our sites did not work.
When it become working , I saw that they recover my sites form the 10/22/2008 .
In the last days I write them several times to recover my files including the production data base to the 10/22/2008 or at least 24/48 hour before.
Now they write me that they can not do it , they can not recover the data base and I have to live with the 10/9/2008 files and data base.
What can I do ? costumer sign and did business via the sites, I lost them data from the 10/9/2008 till he 10/22/2008 .
They write that they have backup 24/48 hours , but not.
This report was posted on Ripoff Report on 10/27/2008 02:34 AM and is a permanent record located here: http://www.ripoffreport.com/reports/1-and-1/internet/1-and-1-los-data-base-hosting-backup-recovery-1and1com-internet-385114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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