• Report: #999350
Complaint Review:

1&1.com Internet Services

  • Submitted: Fri, January 18, 2013
  • Updated: Fri, January 18, 2013

  • Reported By: Internet United States of America
1&1.com Internet Services
Chesterbrook, Pennsylvania United States of America

1&1.com Internet Services Rip off artists; We will bill you whether you want services or not! Chesterbrook , Pennsylvania

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This is a really awesome group to deal with.  They try to say you're in a 'contract' and bill you regardless of whether or not you want services.  

I bought a domain and sat on it; wasn't sure if I'd use it or not.  Shortly after I decided I wasn't going to use it so I let it run out and never renewed.  Then in December I get a letter stating I owe $40 for this domain renewal - so I called to see what was going on.  They heard me out then assured me they cancelled the account; and I thought that was that.

Now I get 2 letters from NCO Financial; collection letters for 1&1.com!  I call back 1&1.com and they do the "oh, sorry... but you have to specifically cancel and you didn't" speech.  The highest form of escalation for rebuttal is to "email" complaints@1and1.com.  EMAIL - you're not allowed to talk to anyone.  

I emailed, but shockingly, no reply as of yet~

Steer clear from this group!

This report was posted on Ripoff Report on 01/18/2013 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/11com-internet-services/chesterbrook-pennsylvania-19087/11com-internet-services-rip-off-artists-we-will-bill-you-whether-you-want-services-or-999350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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