Complaint Review: 1/2 Mattress & Appliance
1/2 Mattress & Appliance Prestige Home Furnishings Scam!! Internet, Internet
A week later the refridgerator started leaking out water from the bottom of the freezer and was not freezing correctly. We had to make sure the freezer was turned all the way to high. I then called the store again. They informed me that as long as it was freezing and was getting cold, they would not do anything about it. They only gaurantee it gets cold and freezes! 2 more weeks went by and ice kept building and building in the bottom of the freezer and water kept leaking out from the bottom and ruined my kitchen floor. Finally the refridgerator completely stopped working all together and I called them back again. they informed me this time that they were not responsible for repairing it. And told me that they did not write the 90 day promised warranty on my receipt so they do not have to honor it! When I bought it, I was told that they give a 90 day warrenty on all of the products. I did receive a paper that came with my saying it came with a 30 day warranty, but they did not honor that either when I called the first time Now Im out $800, repairs done to my front door and my kitchen floor and the cost of a new refridgerator and Im certainly not a happy customer.
This report was posted on Ripoff Report on 06/11/2012 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/12-mattress-appliance/internet/12-mattress-appliance-prestige-home-furnishings-scam-internet-internet-896044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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