Report: #862554

Complaint Review: 1and 1

  • Submitted: Mon, April 02, 2012
  • Updated: Mon, April 02, 2012
  • Reported By: Susan — Phoenix Arizona United States of America
  • 1and 1
    701 Lee Road, Suite 300, Chesterbrook PA 19087
    Internet
    United States of America

1and 1 1 and 1 1and1 is a ripoff Internet

Show customers why they should trust your business over your competitors...

1and1 Internet has auto-renew of your registered domain names.  If your credit card changes (including if there is fraudulent activity on it and the issuer reissues a new card), they cannot rebill, so they send you an innocuous e-mail asking you to update your credit card.  The subject line of the e-mail does not state that there is a payment owing or asking whether you do want to renew the domain names.  Once it is sent to collection, the intiial collection fee (~$20)is larger than the renewal fee.  In addition, the collection agency charges a $12 processing fee.  This company has poor and unethical business practices.  BEWARE!
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This report was posted on Ripoff Report on 04/02/2012 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/reports/1and-1/internet/1and-1-1-and-1-1and1-is-a-ripoff-internet-862554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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