Report: #707238

Complaint Review:

  • Submitted: Thu, March 17, 2011
  • Updated: Thu, March 17, 2011
  • Reported By: Cheri — Milwaukee Wisconsin U.S.A.

    United States of America 1 Sale A Day Fraudlent and mis-leading advertising, refurbished items not marked as such Internet

Show customers why they should trust your business over your competitors...

I made two purchases on this website as it was recommended by a friend who hasn't had any issues with them. My first purchase was a Western Digital LiveTV HDTV media streaming device. I received the device OK but the item was DOA. I called Western Digital to confirm this and was not able to get it working whatsoever. Western Digital gave me an extremely hard time about swapping the item out as they said it was a "REFUBISHED" model and the warranty was already expired! I just received the item and had it marked as a NEW ITEM, nothing about refurbished in the ad! So now i'm stuck with a non-working reburished item. It took hours of complaining and two days worth of calls to Western Digital to make a one-time-only item swap out after sending them a PDF of my receipt and gave them my credit card information to "HOLD" onto until they receive the unit. So not worth all of the effort.

The second item I ordered is a hand held wand scanner is now mysteriously on "Back Order" according to them. They did not give me a timeframe and I guess i'll be lucky if I ever see this item.

I will not order from this place again!
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This report was posted on Ripoff Report on 03/17/2011 10:07 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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