• Report: #587421
Complaint Review:

1st Art Gallery

  • Submitted: Tue, March 30, 2010
  • Updated: Tue, March 30, 2010

  • Reported By: Omri — New York New York United States of America
1st Art Gallery
8721 Santa Monica Blvd. #1420 Los Angeles, California United States of America


*UPDATE Employee: Unverified posts by Chinese competition

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Ordered 2 paintings as a gift. When I called the company I was told that the paintings will arrive within 30 days. I repeatedly tried to contact the company to see why I hadn't received the paintings after almost 2 months. I didn't get a response to my emails or phone calls. I disputed the amount with my Credit Card company and then I started receiving offensive racist responses, enclosed below:
-----Original Message-----
From: David - 1st Art Gallery <service@1st-art-gallery.com>
Date: Tue, 30 Mar 2010 12:11:04 
To: <*******@yahoo.com>
Subject: Re: Thank you for your order - order number 021102139

F*king American jews... the most problematic customers. Them and the Arabs.

On 3/30/2010 10:16 AM, *** wrote:
> Good luck with that. All the best to you and your company.
> Sent via BlackBerry by AT&T
> -----Original Message-----
> From: David - 1st Art Gallery<service@1st-art-gallery.com>
> Date: Tue, 30 Mar 2010 09:52:23
> To: *******@yahoo.com>
> Subject: Re: Thank you for your order - order number 021102139
> One minute you ask for another quote and another minute you cancel your
> order? Did you try to call during PASSOVER? Maybe that's the reason
> there was no answer? We will ship the two paintings to you when they are
> ready and if then you will not make a payment for them we will take you
> to a small claims court. I explained to you that it takes more time to
> complete to paintings and you could have simply asked for a REFUND and
> not call your credit card company. Now not only that we will sue you for
> the cost of the painting but also for our legal expenses. Happy passover?
> On 3/30/2010 8:49 AM, ******* wrote:
>> To whom it may concern,
>> After not hearing from you for almost 60 days regarding when exactly I
>> should receive my order, and after many tries to get someone from your
>> company on the phone( it is simply impossible) I have decided to dispute
>> the charge with my credit card company as I have no use for this
>> purchase anymore. I made this purchase as a gift and was promised to
>> receive this order within 30 days. Please cancel this order and do not
>> send anything to me, as I will not pay for shipping it back to you and
>> do not wish to waist more time on this. If you have any questions, you
>> can contact me at (***) ***-****. *******
>> --- On *Thu, 2/11/10, service@1st-art-gallery.com
>> /<service@1st-art-gallery.com>/* wrote:
>>      From: service@1st-art-gallery.com<service@1st-art-gallery.com>
>>      Subject: Thank you for your order - order number 021102139
>>      To: mailto:***@yahoo.com
>>      Date: Thursday, February 11, 2010, 12:54 PM
>>      Dear *********,
>>      Thank you for your purchase from 1st Art Gallery. Your order number
>>      for this purchase is *021102139*. IMPORTANT - please quote your
>>      order number 021102139 whenever you contact us. Whenever you email
>>      us or phone us, always have this order number at hand.
>>      Our paintings normally ship within 20-25 business days but large or
>>      complicated paintings may take a little bit longer. Remember, these
>>      are hand-painted masterpieces, and they do take time to create. In
>>      order to give you the finest quality painting, we try not to rush
>>      our artists. We will automatically send you an email as soon as your
>>      painting is shipped. The email will include a tracking number so you
>>      may track the package online. If you have any question or concern
>>      please reply to this email or call us at 1-888-4178278.

This report was posted on Ripoff Report on 03/30/2010 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/1st-art-gallery/los-angeles-california-90069/1st-art-gallery-no-delivery-time-racist-offensive-representatives-los-angeles-california-587421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on 1st Art Gallery

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Unverified posts by Chinese competition

AUTHOR: Mike Mitchelle - (United States of America)

Attached to this rebuttal an image proving without doubt that all the reviews about our company are fake and were left by the same person, a Chinese competitor.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?