2-10 Home Buyers Warranty DO NOT TOUCH THIS COMPANY. NOT EVEN WITH A 10FT POLE.2-10 home buyers warranty Aurora, CO. Aurora Colorado

Horrible. I've been with 2-10 Home Warranty  for several years and they do not actually fix anything. They patch and hope it will last long enough to get another months payment from you. I had the AC go out in my home and called 2-10 Home Warranty  to have it repaired. After months of technicians coming back and forth to put bandaids in place.  it still wasn't fixed. Then on the 5th attempt I was told I needed pay an additional fee to have the repairs completed. Horrible company, lousy cheap services, and horrible customer service. I will never do business with 2-10 Home Warranty again. 

08/20/12:

Unable to get service for my stopped up plumbing. Customer Service said only one approved provide for the city of Rochester, New York. Customer services says that I have to do search for plumbers and have them call to get approved by 2-10 before they do work. Companies dont want to call 2-10 Warranty to do work. I am stuck trying to negotiate a deal between 2-10 Warranty company and the Plumbing company no luck yet. It sounds like I will end up eating the repairs to unstop my sewage lines while 2-10 sits by doing nothing. I do not recommend them based upon this experience today with the service representative and the rep's Supervisor David.

The Office of the President at 2-10 Home Buyers Warranty has received and reviewed your complaint. We apologize for the frustration and inconvenience that you are feeling right now.

As a company that has been in business for over 30 years with an A+ rating with the Better Business Bureau we pledge to provide excellent, fast and reliable service and we ensure that anything less will be investigated by our company internally. We appreciate any and all feedback provided so we can continue to look for ways to better improve our business.

If you'd give us the chance, we'd love to try and improve your experience with us. Please email officeofthepresident@2-10.com with your account information and we'll do our best to amend the situation to your satisfaction.

As an employee of this horrible company, I bet you don't get much sleep at night? When dealing with the public, you come up with so many excuses you need to spend your time off making new ones. Or, maybe that what the Corporate Rats do?

You not only didn't file all the details but you didn't file ANY of the company side. just generalizations. Pretty convenient.

Thank You James for the information you provided. I just wanted to send an update on my one claim. Basically I have taken the time to report 2-10 Home Buyers Warranty to
Denver Area BBB
1020 Cherokee Street
Denver, CO 80204 -4039
Phone: (303)758-2100
Fax: (303)758-8321
WWW: http://www.denver.bbb.org

I just recently called into 2-10 Home Buyers Warranty to an update on my claim. The customer service rep. from 2-10 told me that it had received something from Denver Area BBB. So I thought that was good. I am still waiting for someone from 2-10 mgmt to call me back regarding the claim to talk about all the issues at hand, and to try an come to a resolution. I believe Hell may freeze over before 2-10 calls be back. I plan to stay on 2-10s butt until I get the outcome I believe I deserve. Peace

Hi James,

I am in California, there are consumers all over the US with our problem. Home Buyers Warranty (HBW) is National Home Insurance Company, in CA the are also Residential Home Insurance. I suggest you start advocating quick there are reports at dora state of colorado dept of insurance amd if Construction Arbitration Services is involved you should visit texas business permits and search the site for owners, then go to the Washington DC state Bar!!! need more help, jsut ask your questions below and I will respond so others can be helped too. Also go to hadd.com and hobb.org