Report: #1144629

Complaint Review: 2-10 Home Buyers Warranty

  • Submitted: Wed, May 07, 2014
  • Updated: Wed, May 07, 2014
  • Reported By: Freddy — Joelton Tennessee
  • 2-10 Home Buyers Warranty
    One Denver Highlands
    Denver, Colorado

2-10 Home Buyers Warranty Denied Water Heater Claim Denver Colorado

*UPDATE Employee: 2-10 HBW would like to review your service experience

Show customers why they should trust your business over your competitors...

i purchased a home and as part of the agreement the sellers provided a 2-10 home buyers warranty for the home. I noticed a few weeks after we closed the home loan that the water heater was leaking so I called the 2-10 company to file a claim and they scheduled a plummer to come check out the problem. The plummer agreed and water heater could not be repaired and needed to be replaced so he called the 2-10 agent and they denied the claim because they said it was a "pre-existing" problem... I have read hundreds of complaints about this company so I was not surprised.. So I am now trying to cancel this policy and trying to inform anyone who is considering purchasing a 2-10 warranty to save your money and DO NOT BUY... I assume realtors get a commision for helping to sell this bad product..

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#1 UPDATE Employee

2-10 HBW would like to review your service experience

AUTHOR: 2-10 HBW Customer Service - ()

Thank you for your feedback. 2-10 Home Buyers Warranty would like the opportunity to look into your service experience further. Could you please email  with your account information so that we may have a customer service manager review your account and contact you?


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