• Report: #507304
Complaint Review:

24 Hour Fitness USA, Inc.

  • Submitted: Sat, October 10, 2009
  • Updated: Sat, October 10, 2009

  • Reported By: Alex — Malibu California U.S.A.
24 Hour Fitness USA, Inc.
PO Box 31001-1293 Pasadena, California United States of America

24 Hour Fitness USA, Inc. Cancellation Impossible Pasadena, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I have been trying to cancel my membership with 24 hour fitness since last May 1st.

I've been on hold for 90 minutes, only to be hung up on.  I've called repeatedly trying to get through.   Finally, I got through, and was told it was cancelled, and I owe nothing.  Yet the bills keep coming, and when I call back, they say I'm not cancelled.  I've repeated this now at least twice.

I've even written a letter to the address on the bills saying I've cancelled.

They now claim I owe $250.  I had been with them happily for 15 years, but now can't seem to get out.

Nothing is working.

I've finally hit the last straw when calling them at their 1-800# today during the hours they say they're open to hear a voice say "we're currently closed" and then hang up.

Do not under any circumstances sign up for 24 hour fitness - it appears to be a lifetime commitment, and they make it IMPOSSIBLE to cancel.

This report was posted on Ripoff Report on 10/10/2009 12:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/24-hour-fitness-usa-inc/pasadena-california-91110/24-hour-fitness-usa-inc-cancellation-impossible-pasadena-california-507304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on 24 Hour Fitness USA, Inc.

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?