Report: #1024313

Complaint Review:

  • Submitted: Wed, March 06, 2013
  • Updated: Wed, March 06, 2013
  • Reported By: Kevin — Red Lodge Montana United States of America

    United States of America Files taxes online in late January. Week after week the status said that my return had not been accepted by IRS. Tried customer service but 90% no operator. A couple weeks ago talked with "Victor". Internet

Show customers why they should trust your business over your competitors...

I filed my taxes with this service in the last week of January. My taxes till haven't been transmitted to IRS. I've tried to contact them almost every other day. No phone number on website and the chat option only twice had an operator available. When "Victor" came on he said the first time that my return will be transmitted immediately. But it wasn't... then two weeks later after multiple attempts he was on again and after being on hold for a long time said. "no need for concern" that they had a software problem and they fixed and it would be transmitted immediately. Still nothing. I can't believe I would be charged for this service...or no service.
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This report was posted on Ripoff Report on 03/06/2013 08:37 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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