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Report: #1292511

Complaint Review: 24hr Pro Locksmith - Scottsdale Arizona

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  • Reported By: Christine — antioch Tennessee USA
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  • 24hr Pro Locksmith 2938 N 61st place Scottsdale, Arizona USA

24hr Pro Locksmith Nashville locksmith service Pro Locksmith | American Locksmith 24-7 Be very careful when dealing with the company Scottsdale Arizona, Nashville TN

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I contacted the company through the 866.858.0021 phone number to come out and replace the ignition cylinder in my car.  When the techinician arrived and told me the price would be $440.00 to replace a part that cost about $50.00, I told him I would just give him the $15.00 fee to show up/  I could get it done significantly cheaper at my car repair place.  He agreed to do the repair for $220.00.  Which was still higher than my auto repair place but the convenience of having them come to my house was worth it.

When he got done, I took the key and went out to my car and it started right up so I was happy.

1 week later, I went out to my car and when I got in the radio was still running. I realized that I had been able to take the key out of the ignition without completly turning the key.  After starting the car, I tried to remove the key and it came right out.

I called the company back and they had the technician contact me.  I told him what was going on and he said I must have ripped the key out of the ignition and so it was not warrantied.  I hung up with him and called the company again.  A couple days later I got a call from a man named Chris.

He immediately got very rude telling me that I had not wanted to pay the price for the replacement of the cylinder, so I got what I paid for.  That $220.00 could not cover the replacement of it that the part alone cost $200.00 and so the cheaper price required the technician to file down the inside of the cylinder to get my key to work and that is why it was working the way it was.  Which was a different reason than the original technician gave me.  When I told him I know the price of the cylinder was only $50.00 because I had had it replaced before he started yelling at me and said "Nothing else is going to be done to that ignition.  I can tell you that because I am the owner of this company.  This conversation is going no where."  And he hung up on me.

So not only am I out the $220.00 I paid them, I have to pay someone else to now replace it again.

Hopefully, you are seeing this BEFORE you use this company.  It is very unfortunate that companies like this can remain in business.  P

This report was posted on Ripoff Report on 03/08/2016 07:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/24hr-pro-locksmith/scottsdale-arizona-85251/24hr-pro-locksmith-nashville-locksmith-service-pro-locksmith-american-locksmith-24-7-be-1292511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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