• Report: #941970
Complaint Review:

303 Taxi

  • Submitted: Sun, September 16, 2012
  • Updated: Sun, September 16, 2012

  • Reported By: Valerie — South Elgin Illinois United States of America
303 Taxi
Internet United States of America

303 Taxi Cab # 533 Bait & Switch Internet

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This company advertised a flat rate of $55 to O'Hare airport from my town.
This price is located on their website as a flat rate.  Does not mention any additional charges or toll charges of any sort.  
I used them to get to the airport and paid $55, coming back the guy charged $58.  When I expressed that it is supposed to be a flat rate he argued and insisted it was $58.  I wasn't going to stand there and argue with the guy after an 8 hour flight.  
I called the company when I got in the house and she tried telling me that the flat rate is $57, I explained that their website clearly states that it is $55 and that is what I paid on the way to the airport.  
She had no answer or explanation.  She asked if I wanted to speak to the complaint department and she simply dumped me back to the main menu, which puts you on hold.  
I will NEVER use this company again.  They lost a lot of repeat business due to their bait and switch tactics.  And the driver lost a $10 tip due to the BAIT & SWITCH crap.  It really is not about the $3, it is about the principal.  Absolutely disgusted.

This report was posted on Ripoff Report on 09/16/2012 10:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/303-taxi/internet/303-taxi-cab-533-bait-switch-internet-941970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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