30secondsmile.com I have place order online for 30secondsmile..i have refused to except the package when they arrived..so the post office return it back..now is been over 2 month now they kept charging me on my account, Internet

I HAVE PLACE AN ORDER ON INTERNET FOR 30SECONDSMILE SOMEHOW WHEN I CLICK IT ..IT DIDNT GO THRU..SO KEPT CLICK THE MOUSE..NOW I SAW ON MY ACCOUNT THEY CHARGE ME 2 ORDER.. WHICH I CALL THEM RIGHT AWAY..THEY TOLD ME THE PRODUCT HAS BEEN SHIP.. THAT IS WEIRD..ONLY NOT EVEN 2 HRS.. SO THEY TOLD TO REFUSED TO EXCEPT THE PACKAGE.. WHICH IT ARRIVED IN TWO PACKAGE..WHICH I REFUSED BOTH PACKAGE..

NOW IT HAS BEEN 2 MONTH THEY KEPT CHARGING ON MY CREDIT CARD.. I HAVE CALL AND EMAIL THEM ALL THE TIME..THE LAST CALL WHICH I PLACE IS LAST WEEK.. THEY TOLD ME THEY WILL REFUND ALL THE CHARGE THAT THEY CHARGE ME.. I HAVENT SEE MY REFUND BACK ..SO I DECIDED TO CALL THEM AND THEY TOLD ME A DIFFERENT STORY ..THEY TOLD ME THEY ONLY RECEIVED ONE PACKAGE BACK..

I HAVE TOLD THEM TO CHECK WITH THE WAREHOUSE BUT SEEM LIKE THEY DONT DO ANYTHING AT ALL.. AND THE NEXT DAY I WENT TO THE POST OFFICE AGAIN THEY TOLD ME THEY DID SEND BOTH PACKAGE BACK.. I HAVE ASKED THEM HOW MUCH THEY CHARGE FOR THE WHOLE TOTAL PRICE..THEY REFUSED TO TELL ME.. I'M VERY UPSET AND TRYING TO FIGURE OUT WHAT TO DO..SHOULD I GOT A LAWYER TO SUE THEIR COMPANY? OH OTHER THINGS..THESE PEOPLE ARE NOT FROM THIS COUNTRY THE WAY THEY TALK IS WEIRD..