Report: #1355941

Complaint Review: 321 Travel

  • Submitted: Tue, February 14, 2017
  • Updated: Wed, February 15, 2017
  • Reported By: Pirate Sixty Nine — Alabama USA
  • 321 Travel

    Nationwide
    USA

321 Travel, Travel Service Group, Travelate Travel Agency, 321 Travel, Travel Service Group, Travelate London, UK Nationwide

Show customers why they should trust your business over your competitors...

321 Travel is a scam! 321travel is a scam. Holiday from hell. They are scammers who do exactly as hundreds have said online. DO NOT USE THEM. IF YOU HAVE JUST USED THEM, THEN QUICKLY CALL YOUR CREDIT CARD/BANK TO GET THE TRANSACTION CANCELLED.

Please share with friends, share online, report on any website you think we missed, report them to the banks and any other local authority that can force them closed.

Here is what they are known for doing:
(1) They quote you over the phone a price for the holiday. Then they take your card details over the phone and say they will book it. (2) They call you back to say that many excuses from no direct flights, or it's person only or hotel booked, etc. (3) They said it will cost more. (4) IF you ask to cancel, they say there will be a cancellation fee and then use very rude bully like tactics to get you to continue with the order. (5) Then they will use your card details to book directly with the airlines without your consent which is also illegal. (6) When you confront them for a refund or part refund, they say they can only send a cheque. This process then takes them over 1-2 months and they say it's sent with a cheque number but it never comes. (7) Then they say they need to chase it up with their banks to see if it was cashed before they can send a new one. (8) When you call back in a few days, they pretend no one took the reissue call for the cheque and a new one will be processed again so we go back to 1-2 months wait.

COMPANY NAMES THEY USE:
321 Travel - A REAL company that does exist
Travel Service Group - A fake company that does NOT EXIST
They also use: (Travelate) www.travelate.co.uk - A fake company that does NOT EXIST

Twitter: @321travel

Contact Names:
Ernest Bradshaw - Current Admin Manager
Adam Lewis (Adam Laurence Lewis) - last known address in a PO BOX according to Companies House
Danny Webb - last known address is (((REDACTED)))
Charlotte Naomi French - last knocn address is Ivy (((REDACTED)))
Paul Douglas Pritchard - last known address in a PO BOX according to Companies House

Addresses:

312 Travel
321 Travel House
BM 321 Travel Ltd
London
WC1N 3X
(this is a fake address as it's only a Royal Post PO Box and not a legit office address)
Telephone: 0800 1700 321
Email: sales@321travel.co.uk
Website: 321travel.co.uk
Company Number: 07827027
VAT Number: 127 5363 14

Travel Service Group
Travel House
London WC1N3X
(this is a fake address as it's only a Royal Post PO Box and not a legit office address)

Telephone: 0871 4750 321
Email: info@travelservicegroup.co.uk
Website: Never has worked
VAT No 127 5363 14

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This report was posted on Ripoff Report on 02/14/2017 07:02 AM and is a permanent record located here: http://www.ripoffreport.com/reports/321-travel/nationwide/321-travel-travel-service-group-travelate-travel-agency-321-travel-travel-service-gro-1355941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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