• Report: #1066874
Complaint Review:

365 Professional

  • Submitted: Sun, July 14, 2013
  • Updated: Sun, July 14, 2013

  • Reported By: John — Alexandria Virginia
365 Professional
200 East 66th Street #4004 New York, New York USA

365 Professional Failed to Deliver Software New York New York

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My circumstances are the same as the report entered in February 2013. I ordered software, to be delivered electronically, and 27 hours later, apart from an invoice promising delivery within 24 hours (see 365 Rebuttal on 21st Feb) I have no software. I have emailed, and left two voicemails, because their Customer Service is apparently not operational

Normally one would allow a supplier time to deliver, but with electronic delivery, there is no excuse for this kind of delay. It should be virtually immediate - they should be able to provide the download site and key almost by return. Having just made a fourth call to customer service, with no response, I am submitting this report

This report was posted on Ripoff Report on 07/14/2013 06:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/365-professional/new-york-new-york-10065/365-professional-failed-to-deliver-software-new-york-new-york-1066874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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