Complaint Review: 3G, (long Form): HI3G ACCESS AB - Stockholm Other
- 3G, (long Form): HI3G ACCESS AB Tegeluddsv Stockholm, Other Sweden
- Phone: 077-1735300
- Web:
- Category: Cellular Phone Companies
3G, (long Form): HI3G ACCESS AB 3G never stopped billing, even reported me to collection agency after cancellation of service Stockholm, Sweden
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I signed up for a 3G telephone in Stockholm, Sweden in summer of 2003. Due to poor network coverage (making the phone useless half of the time), I prematurely cancelled my contract. It was bad service, but at least they were polite about letting me out of the 12-month contract.
I receive the bill for the second month (which was expected), and paid it. they then sent another bill.
I have since called the technical support several times to 're-cancel' the subscription, each time, with them refunding the money for the bill and promising an end to my billing. It stopped after december, 2003.
Last week, I receive a bill FROM THE COLLECTION AGENCY asking for money due for a december bill. I'm waiting on hold now (have been for 25 minutes) simply to tell them that they've inappropriately reported me to a collection agency.
In conclusion, even if you think you can defeat their billing department, the network coverage is crap anyway.
Mark
Stockholm
Sweden
This report was posted on Ripoff Report on 05/03/2004 08:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/3g-long-form-hi3g-access-ab/stockholm-other-11337/3g-long-form-hi3g-access-ab-3g-never-stopped-billing-even-reported-me-to-collection-a-89934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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