Complaint Review: 4 Crests / Origin of Names - Spokane Washington
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- 4 Crests / Origin of Names Spokane, Washington United States of America
- Phone:
- Web: Michphip@aol.com
- Category: Specialty Stores
4 Crests / Origin of Names Took my Money! Spokane, Washington
*REBUTTAL Individual responds: Item Not Returned / Refund Policy
Show customers why they should trust your business over your competitors...
I ordered a family crest that cost nearly 100.00. When it arrived it was not what I expected. I returned it via FEDEX with tracking. The tracking showed it was signed for and they said they never received and would not return my money. Michelle, who corresponded me sporadically would not supply a business phone number for Fedex to discuss the missing shipment.
This report was posted on Ripoff Report on 09/28/2010 04:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/4-crests-origin-of-names/spokane-washington-/4-crests-origin-of-names-took-my-money-spokane-washington-645409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Individual responds
Item Not Returned / Refund Policy
AUTHOR: Michelle - (United States of America)
SUBMITTED: Wednesday, September 29, 2010
Customer asked to return a NON refundable item. We granted this customer her request by asking her to send the item back to us within 14 days.
To date the package has not arrived. She provided a tracking number for a package that indicates it was signed by someone names MRILEY. We do not have anyone here by that name.
Our initial thought was that the FedEx company delivered the package to one of the neighboring businesses. We attempted to contact these businesses to see if they may have someone named MRiley or the package with no success.
We also contacted Fedex via phone at the request of the customer who has filed a claim on the package. They informed us they needed us to wait 3 days before they could give us any information.
We have complied with not only this customers request to help locate the package ,but with Fedex as well.
Obviously the package is lost and this customer will need to follow up with Fedex.
Thank you
Michelle
Advertisers above have met our
strict standards for business conduct.
