Complaint Review: 4 SEASONS WINE - Lake Forest Illinois
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- Author Confirmed
- 4 SEASONS WINE 13801 W. Laurel Dr Lake Forest, Illinois U.S.A.
- Phone: 800-842-4050
- Web:
- Category: Liars
4 SEASONS WINE SENT UN ORDERED CASE OF WINE TO MY FATHER OUT OF STATE, THEN BILLED ME!!!!! Lake Forest Illinois
*Consumer Comment: Not a scam or ripoff
*Consumer Comment: $ seasons is not a ripoff
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My father who lives in Arizona was having a birthday. Periodically with dinner we will have a glass of wine or two. I decided I would send him a case for his birthday. I ordered it from 4 Seasons wine here in Illinois. This was three weeks before his birthday. I called him on his birthday and he had not received the wine. I called Customer Service argued with them that I was going to contact my Credit Card Co and dispute the order. They assured me that this would be taken care of. Another 3 weeks later my dad got his wine.
This should be the end of the story but......
A few weeks later I got a call from my dad stating that another case of wine had been delivered to his house. I told him I did not order it and I would call 4 Seasons to pick it up. I called 4 Seasons and told them the situation. They said someone would come pick it up. (My dad is 73 and cannot carry a case of wine to be shipped) A week later the wine was still at my dad's and I got a bill in the mail for $150.00. I called them again. Again they said someone would come and pick up the wine. A month went by and I got a letter from a collection agency for the $150.00 and a misc. charge of $25.00.
This was a total scam. Whenever I order anything I pay by Credit Card never having to be billed. 4 Seasons Wine is a total scam!
Tom
Lake in the Hills, Illinois
U.S.A.
This report was posted on Ripoff Report on 04/12/2008 03:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/4-seasons-wine/lake-forest-illinois-60045/4-seasons-wine-sent-un-ordered-case-of-wine-to-my-father-out-of-state-then-billed-me-325615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Not a scam or ripoff
AUTHOR: Money4nothing - (U.S.A.)
SUBMITTED: Wednesday, July 01, 2009
Four seasons clearly states that they are a wine club and that when you order from them you will be receiving quarterly shipments that will be automatically billed.
I am a customer and I have been very satisfied. I make additional orders to my quarterly shipment and have been satisfied. The wine is good quality and competitively priced.
I even had a billing problem when my credit card expired but their customer service department resolved my issues with a phone call and an email and I was not even charged a late payment fee.
You may cancel at anytime if you follow the correct procedure, either by contacting them by phone or email, which are clearly displayed on their website www.4seasonswine.com
#1 Consumer Comment
$ seasons is not a ripoff
AUTHOR: Hanzpoo - (U.S.A.)
SUBMITTED: Tuesday, February 03, 2009
I am a customer of 4 Seasons wine. They are not a rip off. When you order, it say's plain as day that every 3 months they will send you a selection of wine for 129.95 plus shipping and tax. And you CAN cancel at any time. I know a few people that did and never received it either. This person just did not read. It is clearly stated that it is a mebership. 4 Seasons is great and they send great wine.
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